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BMW of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.7
4,508 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,508 reviews

October 29, 2021

LOVE this dealership SO MUCH! This is my 5th BMW purchase from Tim Gallagher, their shining star, who ALWAYS exceeds my expectations in every way! I even travel from out-of-state to purchase from him exclusi More

by 2022 BMW 330i
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Chicas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haven Lawrence, Octavio Escada & Dan of the Genius Team
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Oct 29, 2021 -

BMW of Ramsey responded

It makes us so happy that you love BMW of Ramsey! We appreciate your business and are pleased that you've made your 5th purchase with us. Thanks for giving Tim a shoutout for his professionalism, integrity, and trustworthiness. We appreciate these kind words.

October 23, 2021

I have leased up to 3 vehicles at time from this dealership, currently two 5 series, so it’s actions speak louder than words. If I wasn’t satisfied I would give my business including Service to Par More

by RWT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2021 -

BMW of Ramsey responded

We're grateful to have earned your business here at BMW of Ramsey. Your continued confidence lets us know that we're making all the right moves. Thanks so much for the support and we look forward to working with you more down the road!

October 20, 2021

Great job. The service is always good. Appreciate the summary after visit. Thank you very much. Stay safe More

by Ben
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2021 -

BMW of Ramsey responded

Hi Ben - We really appreciate you taking the time to share a positive review! Thank you for trusting BMW of Ramsey with your business and your vehicle. We hope to work with you again down the road!

October 20, 2021

Before Ramsey BMW this location was Prestige BMW. Since the change of ownership, this dealership has gone downhill. The previous exceptional customer service is lacking. More

by efrang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure of service advisors name
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Oct 26, 2021 -

BMW of Ramsey responded

This is concerning to hear, and I'm sorry that we've let you down. We certainly strive for top-notch customer service, so it's disappointing to read that we haven't left this impression. In the spirit of continuous improvement, I invite you to give me a call to share some of the things you believe we can improve at. Best, Anthony Candela - Service Manager - (201) 258-6005

October 13, 2021

Very responsive , easy to work with in spite of being in a different state- dealt with Nick M More

by cmartin4040
Recommend Dealer
Yes
Employees Worked With
Mule,nick
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Oct 13, 2021 -

BMW of Ramsey responded

Thanks for the wonderful review of BMW of Ramsey! We're pleased that our team was responsive and nice to work with. See you again next time!

Nov 23, 2021 -

cmartin4040 responded

Appended- worst experience buying a car ever- never got tile and my sales associate left the dealership Run away from these guys

Nov 24, 2021 -

BMW of Ramsey responded

This feedback is concerning to read. We strive to deliver a seamless purchase experience, and I apologize for any confusion regarding the title of your vehicle. I would appreciate the chance to speak with you to see what more I can do to assist with your situation. If you are willing to discuss this further, please give me a call directly. Thank you, Gregg Weinglass - General Sales Manager - 201-258-6094

October 13, 2021

Excellent service and service writer , I was in and out very fast car was clean . More

by Barbosawalter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Sonion
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Oct 13, 2021 -

BMW of Ramsey responded

It was our pleasure to assist you! Thank you for choosing BMW of Ramsey and for taking the time to share your experience. We hope you will return for your future service needs!

October 12, 2021

Service was very good. Very helpful. Although I didn’t have an appointment Anna helped in having my car serviced and made sure I had a ride to my office. More

by Elaine 445
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2021 -

BMW of Ramsey responded

Thank you, Elaine! We are very happy to hear that Anna helped make your service process a positive one. Our team at BMW of Ramsey wishes you safe driving!

October 11, 2021

Jason in service is the reason I buy my cars at BMW of Ramsey. Went above and beyond to help me with an issue I had with my car More

by Kevin H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
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Oct 11, 2021 -

BMW of Ramsey responded

Kevin - thanks for your loyalty to BMW of Ramsey. We're thrilled to hear that Jason continues to provide you with great service and we look forward to seeing you next time!

October 10, 2021

Very clean and friendly place. Transaction was flawless. Fair trade in price. Love my BMW! More

by Lucycat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Araque
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2021 -

BMW of Ramsey responded

Thank you for shopping with us at BMW of Ramsey! We are thrilled to hear that you love your new vehicle and appreciate your kind feedback. Safe travels!

October 09, 2021

Always well treated done with true professionalism great coffee nice to view the cars beautiful facility More

by thesandyman77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2021 -

BMW of Ramsey responded

Thank you for your support of BMW of Ramsey! We are thrilled that you always have such positive service experiences here and we look forward to working with you next time.

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