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BMW of Ramsey

Ramsey, NJ

4.7
4,508 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,508 reviews

February 05, 2022

I was fir regular service. Usually car always bring washed and clean. At this time left dirty inside and outside😟 More

by Indira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ted
Feb 09, 2022 -

BMW of Ramsey responded

Hi Indira, I would like to apologize our team did not complete the complimentary car wash during your most recent visit. I can certainly understand your disappointment and would like to assure you your feedback will be shared with the team. In the meantime, please consider reaching out to me directly should you have any additional concerns. Jim Crowe 551.777.5590 Service Director

February 05, 2022

I was looking for purchasmy my new 2022 x3. I went to another BMW dealership BMW of Tenafly , Paul Miller . If you're in the market for a new BMW go see Jorge Velarde at BMW of Ramsey. Jorge was the firs More

by Konstantin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Velarde
Feb 08, 2022 -

BMW of Ramsey responded

Thank you for giving our team the opportunity to earn your business, Konstantin! We are pleased to know Jorge And Gregg provided you with a professional, personable and transparent car busing experience. Until your next visit here at BMW of Ramsey, enjoy your new x3!

February 02, 2022

The whole experience was excellent. My service advisor Anna, who I've worked with on previous occasions did an outstanding job! More

by stavros422
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2022 -

BMW of Ramsey responded

Hello, We are pleased to know you enjoyed working with Anna and would like to thank you for taking the time to share this kind review. Until your next visit, enjoy the road ahead.

February 02, 2022

Excellent service. Communication was smooth and timely via tex and email. Invoice was emailed in advance More

by Bchen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
brandon ott
Feb 04, 2022 -

BMW of Ramsey responded

Than you for this great review! We are thrilled to hear about your experience and hope you will consider us again for future services.

January 31, 2022

Great customer service very organized and clean location. We love the new editions to the building More

by ATPARISI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

BMW of Ramsey responded

Thank you for this kind review! I'm pleased to know you enjoyed the recent updated we have made to our location. Our team looks forward to your next visit with us.

January 31, 2022

One of the best service depts that I have ever been to. Professional, courteous service. More

by Tdmkc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Crowe
Feb 01, 2022 -

BMW of Ramsey responded

Thank you for sharing your experience with our service team! We are pleased to know they provided you with one of the best services experiences you have had yet, and we look forward to having you back for any future maintenance needs.

January 27, 2022

The service has always been exceptional. The one thing I would like to see is having the same service advisor. I have not had the same advisor since I bought the car in 2010. The service advisor did not we More

by yniluap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ysreal Sanchez
Jan 28, 2022 -

BMW of Ramsey responded

Hello, thank you for taking the time to share this honest feedback! We truly appreciate your loyalty over the past several years and would like to welcome you to request a specific advisor when scheduling your service appointments. I would also like to assure you the concern you have raised here will be shared with our management team.

January 25, 2022

I have a wonderful service experience last week. Brandon Ott was my service provider and he was extremely attentive and professional. He kept me a praise the entire time the car was in for service.. More

by Nfidelman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Ott 5 Stars
Jan 25, 2022 -

BMW of Ramsey responded

Thank you for sharing your service experience with our team member Brandon. Our team is pleased to know you were kept up to date while waiting for your vehicles maintenance to be completed. Should any future needs arise, we hope to see you back at BMW of Ramsey.

January 22, 2022

The services provided by this dealership are always excellent!! Anna and Anthony take the time to go over all repairs, costs, concerns and make the experience enjoyable More

by Blombardo33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Candela
Jan 24, 2022 -

BMW of Ramsey responded

Hello, thank you for taking the time to review our service department. We are pleased to know Anna and Anthony always take the time to go over all repairs, costs, concerns and make the experience enjoyable during each of your visits here at BMW of Ramsey.

January 20, 2022

Pleasant to work with. Listened to and addressed my issues. Very thorough in going over my car . More

by Furnbus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Contoleon and Daniel Bellofato
Jan 21, 2022 -

BMW of Ramsey responded

Hello, we are pleased to know our team was able to address each concern you had with your vehicle. Your feedback is greatly appreciated and we hope you will give us a call should any future needs arise. Until then, drive safe!

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