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BMW of Ramsey

Ramsey, NJ

4.7
4,508 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,508 reviews

March 24, 2022

The staff at BMW OF RAMSEY are knowledgeable and polite. My experience at the dealership is always a pleasant one and I will definitely return to them if I am in the market to purchase a new vehicle. More

by Algbxv35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Vicoso
Mar 25, 2022 -

BMW of Ramsey responded

We always strive to receive this feedback from our guests. Our number one priority is you so thank you for letting us know how we are performing. Have a wonderful day!

March 21, 2022

Brandon did a terrific job and was on top of everything and stayed in touch w me the whole time It was a pleasure to have my car serviced here More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRANDON OTTO
Mar 22, 2022 -

BMW of Ramsey responded

Michael, we are happy to hear that Brandon was prompt in his communication with you. We are delighted to serve you and always look forward to your next visit!

March 21, 2022

Have much closer options for service but thrilled I took the extra trip to bmw of ramsey. It was smooth and extremely easy. Everyone from the check in to my service agent Benjamin was top notch. Very happy More

by Andybnyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Abramov
Mar 22, 2022 -

BMW of Ramsey responded

Andy, we are grateful that you took the time to do business with us at BMW of Ramsey. We made sure to share this feedback with Benjamin to give him the recognition that he deserves. He was delighted! Thanks again!

March 21, 2022

Nice place. Good service. Labor rates are high. Always got my car back in perfect condition. More

by ejkr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

BMW of Ramsey responded

Thank you for posting your positive review. We value your business and always strive to provide quality service. We look forward to your next visit.

March 15, 2022

This is the worst BMW service place . After spending over $1500.00 the servixe I received is 0. Came in to change oil and vehicle check . Service advisor Ysrael text me saying I have to c More

by alminradoncic1978
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ysrael Sancez service advisor
Mar 16, 2022 -

BMW of Ramsey responded

Hello, It is unfortunate to learn of the continued issues you are experiencing with your oil sensor. While I can certainly understand your frustration, I hope you will consider reaching out to me directly so that I may work with you towards a positive outcome. I hope to hear from you soon. Jim Crowe 551.777.5590 Service Director

March 10, 2022

Great service! I had an scratch on one of my scheduled maintenance and they took care of it without hesitation. Andrew, Jim and Juan worked together to provide exce More

by maxortz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Araque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

BMW of Ramsey responded

Hi Max, thank you for scheduling your maintenance here at BMW of Ramsey! Our team members, Andrew, Jim and Juan are happy to have provided you with excellent service.

March 10, 2022

Great service and nice facility very clean and friendly people who work there in the store More

by nbp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Ott
Mar 11, 2022 -

BMW of Ramsey responded

Hello, thank you for this short and sweet feedback following your visit here at BMW of Ramsey. We are pleased to know you enjoyed both the service provided and our facilities. Should any future needs arise, please keep our team in mind!

March 09, 2022

Sales team is arrogant and sleazy. Cars for service are returned dirty . I don’t feel welcome when I go to the dealership More

by sunilbhat
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Rosenblatt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

BMW of Ramsey responded

Hello, It is unfortunate to see the feedback you have shared here as this is not an accurate representation of our team. Should you wish to kindly discuss your concerns further, please feel free to reach out to me directly at the number below. I hope to speak with you soon and work towards a positive outcome. Jim Crowe 551.777.5590 Service Director

Mar 10, 2022 -

sunilbhat responded

Jim, Happy to discuss . My number is (609) 731-4160 Sunil.

March 05, 2022

Very satisfied. Great service. Took excellent care of my problem. Jason , my service advisor was great! And the reason I will return to BMW of Ramsey More

by ladakota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
Mar 08, 2022 -

BMW of Ramsey responded

Hello, thank you for choosing BMW of Ramsey for your vehicle's service. We are happy to know Jason continues to provide you with excellent service and our team looks forward to your next visit.

March 05, 2022

Great customer service with Ben. He was thorough and courtesy. The service was prompt and the end product was great. More

by Chad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abarmov, Benjamin 5 stars
Mar 08, 2022 -

BMW of Ramsey responded

Hi Chad, thank you for your business and this positive feedback. Our team here at BMW of Ramsey is pleased to know you enjoyed working with Ben. We will be sure to pass your kind words along.

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