Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

BMW of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.7
4,508 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
Contact Dealership
View Awards

985 Route 17 South

Ramsey, NJ

07446

Directions

By Type

Showing 4,508 reviews

November 28, 2023

Kenny was accommodating polite and informative Had a great experience as usual Thank you very much More

by SUSIE0208
Recommend Dealer
Yes
Employees Worked With
Kenny Casares, Kenny Casares
Report | Print
Nov 29, 2023 -

BMW of Ramsey responded

Hi Susie! Thanks for letting us know that Kenny was accommodating, polite, and informative during your visit. It's great that you had a great experience at BMW of Ramsey. Come again soon!

November 28, 2023

Terrible and overcharged compared with other BMW dealerships in the region Their prices of tires are at least 25% higher than other nearbyBMW dealerships. Communication was always poor More

by seonghowu
Recommend Dealer
No
Employees Worked With
Benjamin ABRAMOV
Report | Print
Nov 30, 2023 -

BMW of Ramsey responded

Seonghowu, I'm sorry to learn about your experience. We aim for transparency in our pricing and communication, so it's disappointing to read this feedback. If you're open to discussing this further, please reach out directly as we'd like the opportunity to address any concerns you may have and work towards a resolution. Thank you, Jim Crowe - Service Manager - 551-777-5590

November 27, 2023

Very good experience and got a great price on a pre-owned not BMW vehicle. More

by khocke
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Octavio Escada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sedanne Munger was my only salesperson (apologies for misspelling)
Report | Print
Nov 27, 2023 -

BMW of Ramsey responded

Hi! Thanks for leaving a review. It's great to hear that you had a good experience and got a great price on a pre-owned vehicle at BMW of Ramsey. We hope to see you again soon for more awesome visits and service experiences!

November 27, 2023

Jesus was the absolute best. He was super helpful, very communicative and made the process of ordering picking up my me car easy and exciting. More

by frezzro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Vicioso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcelo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2023 -

BMW of Ramsey responded

Hi! Thanks for leaving us a review. We're so glad to know that you had a great experience with Jesus at BMW of Ramsey! It's wonderful to see how he made your car ordering and pick-up process easy, and he was great at communicating. Enjoy the new ride and we hope to see you again soon!

November 27, 2023

Scheduling appointments are convenient. Upon arrival you are greeted & taken care of. The waiting area is comfortable & the restroom is spotless. At checkout the gal is pleasant & efficient More

by DAWNCAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Ferreiras, Ben Abramov
Report | Print
Nov 28, 2023 -

BMW of Ramsey responded

We're glad to know that you found our scheduling convenient and the waiting area comfortable at BMW of Ramsey. We strive for a pleasant experience from start to finish, so it's great to see we hit the mark! Thanks for sharing your feedback with us and we hope to see you again!

November 27, 2023

BMW of Ramsey provided great all around on the purchase of my new vehicle. They were very generous on the trade-in value of my car, and finance process was a breeze. My Client Advisor Dwayne Wong was ve More

by Chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dwayne Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcelo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2023 -

BMW of Ramsey responded

Hi Chris! We're delighted to know that Dwayne and the team at BMW of Ramsey made your car buying experience seamless. Thanks for recommending us to family and friends! Enjoy your new vehicle and we hope to see you again soon!

November 27, 2023

Awesome service center. My advisor Anna was efficient and informative. I will return for my next service. More

by avanmansart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2023 -

BMW of Ramsey responded

Hi Avan! We're glad to know you had a great experience with our service center at BMW of Ramsey! It's wonderful that Anna was able to assist efficiently and informatively. We look forward to seeing you for your next service visit!

November 27, 2023

Kenny did a great job explaining all the work to be done and providing recommendations on prioritizing the work as well. More

by SAW17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
Report | Print
Nov 28, 2023 -

BMW of Ramsey responded

Hi! We're glad to know that Kenny was able to guide you effectively through the process at BMW of Ramsey. Your feedback is appreciated and we look forward to serving your future needs!

November 27, 2023

Hi The level of service from Jim is what you expect from high end brand. From beginning to end excellent service. Definitely my go to person for all my service needs. More

by Alexkorniyenko
Recommend Dealer
Yes
Employees Worked With
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Crowe
Report | Print
Nov 28, 2023 -

BMW of Ramsey responded

Hi Alex! We're glad to know that Jim provided you with the excellent service you expect from BMW of Ramsey. We appreciate your trust in us for all your service needs! Come again soon!

November 27, 2023

Excellent service fast good nice welcoming organized would recommend them to everyone comfortable environment to wait More

by OMars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sally Amato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosiris Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Candela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Betsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Pinero, Juan Ferreiras, Kenny Casares, Ben Abramov, Ted Contoleon
Report | Print
Nov 28, 2023 -

BMW of Ramsey responded

Hello! We're delighted to know you had an excellent experience at BMW of Ramsey and found our service fast, welcoming, and organized. Thank you for recommending us! We look forward to serving your automotive needs in the future!

1
...
12
13
14
...
451