BMW of Ramsey

Great service. Anna is great and very helpful. Made next appointment with her with ease Anna is great and very helpful. Made next appointment with her with ease More

Quick and easy. My advisor, Ted, was very attentive and kept me up to date with my vehicle. My advisor, Ted, was very attentive and kept me up to date with my vehicle. More

Amazing customer service like no other dealer. Very friendly staff who checks in with you every step of the way and they make sure you leave the dealer completely satisfied. Very friendly staff who checks in with you every step of the way and they make sure you leave the dealer completely satisfied. More

Anna was fantastic in delivering unscheduled repair to my car. She delivered fairly significant repair in very timely and professional manner. car. She delivered fairly significant repair in very timely and professional manner. More

I have been a customer of Ramsey BMW for many years, having purchased 3 cars from them. When it comes to servicing and maintaining my vehicles they are my go-to place. If you’ve worked hard to own a BMW having purchased 3 cars from them. When it comes to servicing and maintaining my vehicles they are my go-to place. If you’ve worked hard to own a BMW it’s not worth going to a regular mechanic that’s going to tinker with your prized baby and likely either take you for a ride or make problems worse using aftermarket parts. Anna Piserchia has been my service advisor for many years. She is a consummate professional that gives sound non pressured advice. She will go over things methodically and explains the pros and cons of performing the recommended service. The mechanic that worked on my car was wonderful. Within minutes of receiving my vehicle he inspected it and sent me a detailed video text to my cell showing the source of problems and a suggested plan of action. All in all this service trip was an excellent experience as usual. I wholeheartedly recommend Ramsey BMW for your service needs. ...No I wasn’t paid for this. I’m truly a happy customer having the peace of mind that my X6’s problems were fixed with no fuss. More

Service area personnel were very professional and courteous. Kept me informed of the progress of the repair. courteous. Kept me informed of the progress of the repair. More

Service is always an annoyance, scheduling ( not great here but it has improved). The ONLY thing that makes it bearable is the pleasant and skillful Anna Piserchia, They better keep this woman in their a here but it has improved). The ONLY thing that makes it bearable is the pleasant and skillful Anna Piserchia, They better keep this woman in their arsenal - she is A++ all the way More

Andrew was fantastic he went above and beyond for us! Low pressure salesmen who made it easy for us and had our best interests in mind. Low pressure salesmen who made it easy for us and had our best interests in mind. More

They are the very best. Everyone is very accommodating especially Annamarie Piscerchia. my service advisor Everyone is very accommodating especially Annamarie Piscerchia. my service advisor More

I scheduled a test drive a week in advance and received a call from Veronica Chicas confirming the schedule. I live 20 miles away and on the day of the test drive (when i was already within 10 mins of the de call from Veronica Chicas confirming the schedule. I live 20 miles away and on the day of the test drive (when i was already within 10 mins of the dealership) she calls and tells me that they don't have the model I requested for in stock to test drive. I mean she had the entire week to find out and let me know in advance instead of making me waste my time. I ended up test driving lower end model anyway just to get the feel for the car and afterwards I wanted to discuss purchasing the model i initially inquired about but she was already talking with other customers (which i can understand because she needs to get her sales numbers up). I left the dealership and few days later thought about talking to another sales person but decided to give her one more chance and contacted her. She took down information regarding the car i wanted and said she would contact me back with updates. This was over a week ago and i have not heard anything from her. Needless to say I'm not wasting my time dealing with somebody who is unreliable and wastes my time. I already contacted another BMW dealership and they are in touch with me regularly updating me. I would give her less than 1 star if it was possible. Not satisfied with the interaction with her at all from the beginning to the end. More