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BMW of Ramsey

Ramsey, NJ

4.7
4,508 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,508 reviews

September 14, 2022

Kenny and jimmy were very good from start to finish. They are both valuable employees and provided excellent service. More

by Vic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny and Jimmy in service area 5 stars
Sep 15, 2022 -

BMW of Ramsey responded

Hi Vic, we are happy to see both Kenny and Jimmy provided you with excellent service. We look forward to having the opportunity to work with you again here at BMW of Ramsey.

September 09, 2022

I have been going to this dealership for many years - several cars - I keep coming back for the service ! Dependable and thorough - More

by elsie1942
Customer Service
Recommend Dealer
Yes
Employees Worked With
Nobody listed
Sep 13, 2022 -

BMW of Ramsey responded

Elise, our team is proud to provide dependable service, thank you for noting this. We appreciate your loyalty and look forward to having you back at BMW of Ramsey.

September 09, 2022

Kenny my service advisor was excellent. Car repaired and delivered as promised. Tech was excellent as well Thank you More

by MS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
Sep 13, 2022 -

BMW of Ramsey responded

Thank you for sharing this feedback. Our service team is happy to have repaired and delivered your vehicle just as promised. If there is anything we can do to assist in the future, please don't hesitate to reach out.

September 07, 2022

Although the parts needed for my service were not at the shop, they gladly offered me a loaner vehicle which I accepted. The next day the car was ready exactly when they told me. It was an inconvenience I c More

by jbaldy78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
Sep 07, 2022 -

BMW of Ramsey responded

Thank you for your understanding. Our team is happy to have been as accommodating as possible and we hope you will consider returning to BMW of Ramsey for future services.

September 06, 2022

Helpful and courteous to find our problem with our X7 and service advisors kept us informed on time lines on part arriving, and when we could get our vehicle back. And we’re helpful on providing us a loa More

by guyandchris2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon and Benjamin
Sep 07, 2022 -

BMW of Ramsey responded

Hello, thank you for sharing this feedback regarding your visit. Our team is happy to have been informative and provided a loaner vehicle. In the future, we hope you will return to BMW of Ramsey for service.

September 05, 2022

Truly an Inviting environment with helpful and courteous staff genuinely looking to elevate the customer experience. Opportunity to browse on my own or be assisted with dealership staff depending on my pre More

by kenjacobson15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb Allen
Sep 07, 2022 -

BMW of Ramsey responded

Hi Kenja, thank you for sharing this excellent review. Our team is happy to have been welcoming, informative and pressure-free. We look forward to your future visits here at BMW of Ramsey.

September 02, 2022

The guys at Ramsey were the best accommodated us in every way even as far as delivering the car made the process as easy as possible IF you need a BMW go see Ramsey BMW More

by chrises64@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Araque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

BMW of Ramsey responded

Thank you for recommending the BMW of Ramsey team. We are happy to have provided you with an accommodating experience, and we hope to have the opportunity to do so again in the future.

August 24, 2022

I was helped by Kenny in service. He was very helpful and accommodating. He let me know exactly when my car would be ready. he helped me with my loaner and it was a pleasant exp More

by Greg L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Cassales
Aug 25, 2022 -

BMW of Ramsey responded

BMW of Ramsey's Service Team strives to always keep our customers informed while offering pleasant experiences. We love knowing that we are being helpful and accommodating. We hope to assist you again, Greg.

August 23, 2022

Jason Sonin is an excellent SA - communicating effectively on issue at hand, explaining steps needed to address issue and more importantly providing a timeline as to when repairs and vehicle will More

by mrnavarro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Sonin
Aug 25, 2022 -

BMW of Ramsey responded

Hello! Our Service Department is glad to provide you with great communication that addresses any concerns you have. We hope to have the pleasure of offering you more excellent experiences here at BMW of Ramsey.

August 18, 2022

Ted Contoleon of bmw of Ramsey was very helpful and honest about my car issues on top of giving me recommendations on what to do next with the dealership repair costs More

by Masfequr Dewan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Contoleon
Aug 18, 2022 -

BMW of Ramsey responded

Hi Masfequr, It is a pleasure to know our team member Ted was a bright light with sharing knowledge freely concerning your vehicle repairs.

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