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BMW of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.7
4,508 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,508 reviews

March 30, 2023

Pretty easy to do business with. No issues, all is good with car so far. More

by RMILES831
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sydannie Mundle
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Mar 31, 2023 -

BMW of Ramsey responded

Hello, Thank you for your honest, positive feedback. It makes us happy to hear you had a seamless experience with our team. We appreciate you choosing BMW of Ramsey, and we look forward to serving you again one day.

March 30, 2023

I'm very impressed with my Service Advisor Ted. He was very courteous and professional when handling my car's services needs. I was mostly impressed with how detailed Ted was. I had given him 2 More

by TONYNING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Contoleon
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Mar 31, 2023 -

BMW of Ramsey responded

Thank you for choosing BMW of Ramsey to assist with your maintenance needs! Our team is happy to have been informative throughout the process. We hope you will return to our location for any future automotive needs.

March 30, 2023

Ramsey took good care of me but when it came to my car they go all out and I appreciate that More

by LUCCAIRVING731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro Andrade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Sonion
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Mar 31, 2023 -

BMW of Ramsey responded

Hello, thank you for taking the time to leave our BMW of Ramsey team with your five-star feedback. Feel free to stop by and visit us again anytime.

March 30, 2023

Anna Marie is great, she handled everything very professionally and with courtesy and professionalism Would definitely recommend using the dealer and service department More

by MVOSKIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2023 -

BMW of Ramsey responded

Hello, all of us here at BMW of Ramsey think Anna Marie is great as well! Our team appreciates you taking the time to leave us with your positive five-star feedback. We hope to see you again down the road.

March 30, 2023

I didn’t have an appointment but my vehicle issue was taken care of right away. The overall Customer Experience was very positive and friendly. More

by OLIVER.HEMPEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
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Mar 31, 2023 -

BMW of Ramsey responded

Hi Oliver, thank you for choosing to visit our service team here at BMW of Ramsey! We appreciate your trust in our team for your vehicles service needs and we hope to see you again!

March 30, 2023

Great service experience. Excellent staff, answered all of my questions. Quick, reliable and everyone was very helpful More

by WAFIKRIZKALLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nour Ishak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Amato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosiris Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Candela
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2023 -

BMW of Ramsey responded

Thank you for bringing your questions to the attention of our team. We are pleased to know they were able to provide quick, reliable and helpful service. Until your next visit here at BMW of Ramsey, Safe travels.

Mar 31, 2023 -

BMW of Ramsey responded

We are thrilled to know you had an excellent service experience with our team! Thank you for your wonderful review. We look forward to serving you again at BMW of Ramsey.

March 30, 2023

My service guy , Kenny is on point . I like that he communicates with me when it comes to my car and what needs to be done. Also the mechanics and the supervisors on site. They are very More

by ALVEDA_ALSTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny.
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Mar 31, 2023 -

BMW of Ramsey responded

Thank you for trusting our team to care for your vehicle! We are happy to read that Kenny provided excellent communication throughout your visit, and that each member of our team provided helpful and friendly service. For any future needs, please continue to keep BMW of Ramsey in mind.

March 30, 2023

Too competitive of a climate, was told car was available then proceeded to be told " do you want the car or not?" after asking some questions and due diligence. Bought the car anyway but in no way was this More

by DINO6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tim Gallagher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sydanie , 4/5, Robert Redcross
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Apr 03, 2023 -

BMW of Ramsey responded

Hello, I would like to offer my apologies, as this is not the level of customer care we hope to provide to our customers. While I’m pleased to know you are happy with your purchase, I can assure you this feedback will be shared with the team in hopes of improving future experiences. Should you wish to discuss further, please reach out to me using the contact below. Gregg Weinglass 551.777.5501 General Sales Manager

March 30, 2023

1 day appointment, Very prompt service and extremely attentive to my car needs. Excellent job. Would highly recommend More

by Pugsleycc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez
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Mar 31, 2023 -

BMW of Ramsey responded

We're honored to have earned your recommendation. Thank you for your honest, positive feedback. We look forward to working with you again one day.

March 30, 2023

I was given a tire estimate and then they raised it by over 1k. Way off he original estimate . More

by Sm.Mika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny
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Mar 31, 2023 -

BMW of Ramsey responded

Hey Mika, while we appreciate you reaching out to our team for your tire needs, we hope you will understand estimates can vary dependent on quantity, brand and desired tread. Should you have any additional question regarding your final quoted price, our team will always be happy to address them with you. Please don't hesitate to give us a call.

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