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BMW of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.7
4,508 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,508 reviews

November 28, 2023

BMW of Ramsey made my tire repair quick and easy. They were very accommodating and communicated every step of the way. More

by Jbsearay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Contoleon
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Nov 29, 2023 -

BMW of Ramsey responded

Hello! We're glad to know that your tire repair at BMW of Ramsey was quick and easy. We always aim for clear communication throughout the process. Thanks for sharing and we hope to see you again!

November 28, 2023

I live 65 miles from the dealership and still go there. Great sales department (Jesus Vicioso) where I purchased 2 cars, superior service experience. Just one piece of feedback from yesterday morning. The More

by ROBERTPTERRITO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sally Amato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted Contoleon
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Nov 29, 2023 -

BMW of Ramsey responded

Hi Robert! We appreciate your loyalty to BMW of Ramsey and are glad you've had great experiences with Jesus. We'll definitely take note of your feedback about the intake process - thanks for letting us know! We hope to serve you better in the future!

November 28, 2023

Customer Service went well until I had to wait for my car when I was picking it up. I was told the long wait was because my car was being cleaned but looks like my car couldn’t be found and was not cleaned i More

by CJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Abramov
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Nov 30, 2023 -

BMW of Ramsey responded

I'm sorry to read about the delay and confusion during your car pick-up, CJ. We aim for a smooth process from start to finish, so it's disappointing to hear that was not your experience. I'd like to discuss this further with you and see how we might make things right - please feel free reach out at your earliest convenience. We hope to serve you better in the future. Thank you, Jim Crowe - Service Manager - 551-777-5590

November 28, 2023

It was A easy scheduling and drop off of Service. Good work I’m happy More

by MPROFENNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Abramov
Report | Print
Nov 29, 2023 -

BMW of Ramsey responded

Hi! Thanks for leaving us a review to let us know that you had an easy time scheduling and dropping off your car with our service team. Thank you for your compliments and we hope to see you again at BMW of Ramsey!

November 28, 2023

My service adviser Ted is the man, always on point and always follows up with me on all my car records. More

by RAMPHY23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Contoleon
Report | Print
Nov 29, 2023 -

BMW of Ramsey responded

Hi! We're glad to know that Ted has been providing you with excellent service and great communication at BMW of Ramsey! Thanks for the positive feedback and we'll be sure to pass your kind words along. Come again soon!

November 28, 2023

Great customer care, excellent service. A very knowledgeable staff that knew their cars well. Financing was a breeze More

by BRYANAULD222
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Rosenblatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcelo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan who helped set up the car
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Nov 29, 2023 -

BMW of Ramsey responded

Hi Bryan! We're delighted to know you had a great experience with our knowledgeable team at BMW of Ramsey! We always aim for excellent service and smooth financing. Thanks for your review, we appreciate it! Come again soon!

November 28, 2023

Very unorganized, service representative was not client oriented. Car sat for .5 hour in lot while I waited. Employees wandering in hallways. I was also looking for a new vehicle but no available sales pe More

by DIANE18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kenny Casares
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Nov 30, 2023 -

BMW of Ramsey responded

Diane, I'm sorry to read about your experience. We aim for efficiency and customer satisfaction so it's disappointing to learn that was not the case during your visit. Your feedback is valuable in helping us improve our service delivery. Please reach out directly if you'd like to discuss this further or need assistance with finding a new vehicle - we're here for you! Thank you, Jim Crowe - Service Manager - 551-777-5590

November 28, 2023

It was a great pleasure great customer service nice attitude professional environment I would recommend anyone More

by ADLEYGREEN845
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Contoleon
Report | Print
Nov 29, 2023 -

BMW of Ramsey responded

Hi Adley! We're delighted to know you had a great experience with our team at BMW of Ramsey and appreciate your recommendation. Thanks for the positive feedback and we hope to see you again soon!

November 28, 2023

It was great! I don’t know what else to say. I t was great! More

by Nasia.Papanicolaou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Abramov
Report | Print
Nov 29, 2023 -

BMW of Ramsey responded

Hi Nasia! Thanks for leaving us a review about your great visit! We hope to see you again for many more!

November 28, 2023

Very easy , very simple Very easy , super easy to deal with absolutely no stress , my kind of business More

by ASHMOOVE23
Recommend Dealer
Yes
Employees Worked With
Gregg Weinglass, Gregg Weinglass
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Nov 29, 2023 -

BMW of Ramsey responded

Hi! We're glad to know your experience at BMW of Ramsey was stress-free and straightforward! We aim for simplicity in our business dealings. Thanks for the positive review and we hope to see you again!

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