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BMW of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.7
4,508 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,508 reviews

March 30, 2023

They do not honor the prices they advertise and charge unreasonable prices - over $300 for oil change! More

by FAM4LIFE11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ted Contoleon
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Apr 03, 2023 -

BMW of Ramsey responded

Hello, I regret to see you feel as though a specific discount was not honored on your vehicles service. When you have a moment, please reach out to me directly as I would be happy to address this concern with you directly. Jim Crowe 551.777.5590 Service Director

March 30, 2023

Ted in the service department understands the essence of hospitality. He never over sells or under delivers. He’s very patient when explaining the work order. He’s a true asset to the team. More

by PJR248
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sally Amato
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2023 -

BMW of Ramsey responded

Hello, what a kind five-star review of Ted and our BMW of Ramsey team. Your trust in Ted and the team means a lot to us and we look forward to seeing you again.

March 30, 2023

Jorge was great from start to finish. Best car buying experience I’ve ever had! More

by QUALCOMM4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Batista
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Mar 31, 2023 -

BMW of Ramsey responded

Hi, our BMW of Ramsey team is thrilled to hear Jorge provided you with such. great experience from start to finish. Congrats on your new set of wheels and we will see you down the road.

March 30, 2023

Ted was very professional and empathetic to my needs as a customer. If not for Ted I would have went elsewhere but he listened and put my needs first. More

by jrasul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dwayne Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Chicas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Vicioso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nour Ishak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Amato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosiris Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Lisciotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Candela
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2023 -

BMW of Ramsey responded

Hello, thank you for the great shout out to Ted and our BMW of Ramsey team. We hope to see you again in the future.

March 30, 2023

My most recent experience with maintenance at BMW of Ramsey was excellent. Anna is a pleasure to work with. More

by gregessner61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2023 -

BMW of Ramsey responded

Hello, thank you for taking the time to visit our BMW of Ramsey team. Your kind words for Anna and the team are greatly appreciated. Come by and visit us again anytime.

March 30, 2023

I have been taking my BMW 6 series to this dealer for several services in the past 6 months. My service advisor. Anna Piserchia has been very professional and attentive servicing my concerns. The team ha More

by ustaci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2023 -

BMW of Ramsey responded

Hello, thank you for taking the time to visit our BMW of Ramsey team. Anna and the team appreciate your five-star review and we look forward to seeing you again.

March 30, 2023

They are very professional and personable. I am very satisfied with the level of customer service. More

by Peter L. MacIsaac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 31, 2023 -

BMW of Ramsey responded

Hi Peter, We are ecstatic to hear you received professional, personable service from our team. Thank you for choosing BMW of Ramsey. We hope to have the opportunity to serve you again down the road.

Mar 31, 2023 -

BMW of Ramsey responded

Hi Peter, we are thrilled to hear our BMW of Ramey team was a five-star visit. Please feel free to come by and visit us again anytime.

March 30, 2023

Everyone has been extremely wonderful to me. Especially Andrew, Jason and Jose. They are all great at what they do. Thank you all. More

by pmzdanewicz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason, Andrew, Jose
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Mar 31, 2023 -

BMW of Ramsey responded

Hello, Thank you for sharing your positive experience with us. Andrew, Jason, Jose, and our BMW of Ramsey team are always happy to help. We hope to serve you again soon, but until then, drive safe.

March 30, 2023

Anna is exceptional. Her support staff is inept, unprofessional, and and simply a poor representatives of your business. Please don’t respond to me by telling me it’s dif More

by MK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2023 -

BMW of Ramsey responded

Hello, While I’m pleased to see Anna provided you with exceptional service, I regret to know you are less than satisfied with the experiences you had with the remainder of our team. I can assure you this was certainly not our intention. When available, the opportunity to learn more about your visit and work towards regaining your confidence in our team would be greatly appreciated. Jim Crowe 551.777.5590 Service Director

March 30, 2023

My car service person was very attentive and quick to assist me while I was at the show room. He prompt me. Let me know when my car was ready for pick up. Overall excellent experience. More

by mjinka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Mar 31, 2023 -

BMW of Ramsey responded

Hello, our BMW of Ramsey team is thrilled to hear that your overall experience with our team was great. We look forward to seeing you again for another five-star visit.

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