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BMW of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.7
4,508 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,508 reviews

April 06, 2023

Service is very professional and timely. The analysis on the car was timely and helped me figure out the right service. More

by VESS.TOMIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2023 -

BMW of Ramsey responded

Providing you with professional, timely and informative service was our pleasure. Thank you again for bringing your vehicle to our team at BMW of Ramsey.

April 06, 2023

Ted was courteous and helped me with providing options to best service my vehicle. He got me into the loaner car I wanted and was timely and clear in communication. More

by MATE.SVORINIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted in service. 5 stars
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Apr 06, 2023 -

BMW of Ramsey responded

Thank you for bringing your vehicle to our team at BMW of Ramsey. We are happy to have shared your servicing options with you and remained in communication while you enjoyed the use of one of our service loaner vehicles. Having made this experience convenient was our pleasure, and we hope to work with you again in the future.

April 06, 2023

Ted was very efficient. He was very helpful during my service and kept me informed throughout More

by GOOFY15202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Araque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted Contoleon
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Apr 06, 2023 -

BMW of Ramsey responded

Thank you for this kind shout-out of our team member Ted. It is great to know he provided you with efficient and helpful service, and we will be sure to pass along your kind review. Until your next service, safe travels.

April 06, 2023

Outstanding customer service. Thank you for a very pleasant experience. Thank you, thank you, thank you. More

by MANNIONS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dwayne Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyrek Alanos, Robert Redcross
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Apr 06, 2023 -

BMW of Ramsey responded

Thank you as well! Our team at BMW of Ramsey will always be here to provide outstanding service. We hope to work with you again in the future.

April 06, 2023

I have used BMW of Ramsey several times. Always a great experience. The service team is very knowlegeable and friendly. Scheduling is easy and the work is performed quickly and effective. More

by GUNTER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : jason sonion
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Apr 06, 2023 -

BMW of Ramsey responded

Hey Gunter, Thank you for returning to our team at BMW of Ramsey. We are happy to know you have experienced knowledgeable, friendly, efficient and effective service while working with our team. When your next service is due, we hope you will continue to keep our team in mind.

April 06, 2023

Great customer service provided by the service team and the technician. I liked the video. More

by Alvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
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Apr 06, 2023 -

BMW of Ramsey responded

Providing you with great service was our pleasure, Alvin! Our team will be looking forward to your next service. Until then, enjoy the road out there!

April 06, 2023

Very good dealership! Drove there from Pennsylvania and left with my new vehicle! Ruddy Acuna was my salesman he also spoke Spanish which is good if you have any trouble More

by FELIPE SANTOS
Workmanship
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Chicas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcelo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roddy Acuna ????
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Apr 06, 2023 -

BMW of Ramsey responded

Hey Felipe, thank you for making the trip over to BMW of Ramsey to purchase your vehicle. We are pleased to know Ruddy made the travel worth while, and we hope you have been enjoying your new ride. Should you need anything further, please don't hesitate to reach out.

April 06, 2023

Jason was an awesome guy to work with. He expedited everything for me and got the job down quickly. More

by Frank13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Apr 06, 2023 -

BMW of Ramsey responded

It is great to know our team member, Jason, made your visit as efficient as possible, Frank! Thank you for choosing to bring your business to BMW of Ramsey. It is appreciated by our team as a whole.

April 06, 2023

Gave me a ridiculous price then lowered Never spoke about exhaust Until I left I am not happy More

by PGENOVESE9661
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure of name Jason
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Apr 26, 2023 -

BMW of Ramsey responded

Hello, I apologize the concern you had with your vehicle was not addressed at the time of your vehicles service. When convenient for you, please consider reaching out to me directly, I would be happy to ensure your questions are addressed. Jim Crowe 551.777.5590 Service Director

April 06, 2023

Ted is my service representative and he is always professional and courteous. It is easy to bring my car in as I usually get a loaner car. I appreciate that the center is very clean. More

by nike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Condeleon
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Apr 07, 2023 -

BMW of Ramsey responded

Thank you for electing our team at BMW of Ramsey as your preferred service center. Providing you with quality and convenient service is our pleasure! I will be sure to pass your kind comments along to Ted, and look forward to your next due service.

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