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BMW of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.7
4,508 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,508 reviews

April 08, 2023

Recommend visiting bmw of Ramsey for all your service needs 1 service advisor in particular you should become friends with Anna P.a. Wonderful person that will be open and honest and advise you how to ke More

by BETZ1215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Amato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosiris Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Candela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Pinero, Juan Ferreiras
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Apr 26, 2023 -

BMW of Ramsey responded

Thank you for recommending our service center here at BMW of Ramsey, and more specifically, our team member, Anna! We are happy to know you have found her to be kind, honest, and knowledgeable. For your next due service, we look forward to having you back at BMW of Ramsey.

April 07, 2023

They are thorough and courteous. The charge for the diagnostic test was very high. The car has only 48,000 miles and the fuel pump needed to be replaced. And it was Three months out More

by Nicholaschoman
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Apr 26, 2023 -

BMW of Ramsey responded

Hi Nicholas, I regret to see the issue you have encountered with your vehicle was not covered under warranty, and hope you will understand the coverage provided by BMW is out of our teams hands. Should you have any further questions regarding your final quote please don’t hesitate to reach out to me directly. Jim Crowe 551.777.5590 Service Director

April 07, 2023

I had a vg experience. Efficient, friendly and professional. My experience was very timely, and considerate to my needs. More

by ali270
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2023 -

BMW of Ramsey responded

Hey Ali, Our team is pleased to know you had an exceptional service experience here at BMW of Ramsey. If there is anything further we can do to earn that fifth star, please don't hesitate to reach out. Until then, safe travels!

April 07, 2023

Excellent service and professionalism. I drove into service and Teddy made everything simple and easy I was in my loaner within minutes. More

by LAWRENCEDAMION560
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted
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Apr 07, 2023 -

BMW of Ramsey responded

Lawrence, thank you for reviewing your service with our team member, Ted, as your advisor! We are pleased to see your visit went smoothly, and hope to be working with you again down the road.

April 07, 2023

All personal was very nice and helpful. Dealership is nice and clean. And would recommend family and friends to use them. Service department as well very helpful More

by VANDERLINDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Crowe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Candela
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Redcross
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Apr 07, 2023 -

BMW of Ramsey responded

Hello Vander Linden, The BMW of Ramsey team is happy to know your visit is worthy of recommending. We greatly appreciate the positive review you have shared here, and only hope to improve upon it during your next visit with us.

April 07, 2023

Always professional, provide a good experience. The service representative, Anna P., looked for promotions that I could take advantage of. The video of the car from the repair shop showing what nee More

by PB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2023 -

BMW of Ramsey responded

Thank you for taking the time to review your service experience with our team member, Anna! We are happy to have remained communicative, and ensured you were able to utilize any current promotions. Upon your next due service, we hope to have you back at BMW of Ramsey.

April 07, 2023

Always never disappoint the quality of work done right and service department very helpful for anything I need. More

by Cjyankee2121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2023 -

BMW of Ramsey responded

Thank you for continuing to look to our service team at BMW of Ramsey. We are happy to provide quality and helpful service. Until your next appointment, we wish you safe travels.

April 06, 2023

The service department let me know, every step of the way, progress being made and cost of repair. Very professional! More

by CL7361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 06, 2023 -

BMW of Ramsey responded

We are happy to have kept you in the loop in regards to your vehicles service progress, and would like to thank you for taking the time to review your experience with our team. We hope to have you back at BMW of Ramsey down the road.

April 06, 2023

Great service and good communication. Overall pleased with my experience at this dealership. Thank you. More

by KERI.DONOFRIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Contoleon
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Apr 06, 2023 -

BMW of Ramsey responded

High-quality service paired with good communication is exactly what our team hopes to hear from customers post-visit, Keri! Thank you for going out of your way to share this kind feedback. We look forward to performing any future service needed for your vehicle here at BMW of Ramsey.

April 06, 2023

Excellent service and good personal friendly staff I will recommend to anyone very helpful people More

by RAULSON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica Chicas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcelo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Betsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DOUGLAS JARAMILLO AT THE SHOP, Juan Ferreiras
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Apr 06, 2023 -

BMW of Ramsey responded

Thank you for your willingness to recommend our team, Raulson. We are pleased to read you found our team to be welcoming, and hope that they will have the opportunity to welcome you back for your vehicles next due service. Until then, enjoy the road.

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