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BMW of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.7
4,508 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,508 reviews

April 16, 2023

The service group always meets needs, stays on schedule and values my business. Anna P always delivers exceptional service, communication and transparency. Andrea is extremely helpful with appointments a More

by ASF331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Vanmansart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea (service reception), Robert Redcross
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Apr 26, 2023 -

BMW of Ramsey responded

Thank you for continuing to bring your vehicle to BMW of Ramsey, and our team member, Anna, for service. We are more than happy to know she has continually met and exceeded your expectations. Your business and kind words are appreciated more than you know. Our team looks forward to continuing to provide you with exceptional service for years to come.

April 16, 2023

I was delighted to find the perfect BMW to purchase in a matter of minutes. The whole process was so pleasant. More

by EMMY.WEXER
Recommend Dealer
Yes
Employees Worked With
Jorge Batista, Robert Redcross
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Apr 26, 2023 -

BMW of Ramsey responded

Hey Emmy, thank you for taking the time to share this feedback. We are more than happy to have helped you find the perfect BMW within minutes! For any future needs, please continue to keep our BMW of Ramsey team in mind, we are happy to help.

April 16, 2023

Dealership was very responsive in scheduling and had very good communication in regards to servicing status updates and work needed on car. Uber trip to and from the dealership were especially convenient. More

by Chetna Mehta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Vanmansart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Sonion
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Apr 26, 2023 -

BMW of Ramsey responded

Hello Chetna, thank you for taking the time to share your experience working with our service team. We are pleased to know you enjoyed the complimentary Uber rides following drop-off and to pick-up your vehicle. If there is anything further BMW of Ramsey can to to assist you, please don't hesitate to reach out.

April 16, 2023

The best place to service or buy your BMW or perowned vehicle. A staff I found willing to work with you to achieve your final outcome. More

by RREDCROSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Tornatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Candela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Redcross
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Apr 26, 2023 -

BMW of Ramsey responded

Thank you for recommending BMW of Ramsey to those looking to purchase a BMW! Working with our customer to find the perfect fit is our pleasure, and we hope to have you back for any future needs.

April 16, 2023

The best bmw service center of any bmw dealer. I have been to all the local ones....they are all terrible except this one. More

by SPINEONCALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Candela
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2023 -

BMW of Ramsey responded

Thank you for recommending our team at BMW of Ramsey! We are pleased to know we have become your preferred service center, and look forward to having you back for any future needs.

April 16, 2023

Always great reliable friendly service. Too bad these surveys are sometimes a bit too tedious. More

by MEGSGORMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosiris Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All folks in service department
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Apr 26, 2023 -

BMW of Ramsey responded

Hello, thank you for taking the time to share your experience with our team. Providing reliable, friendly and courteous service is something we are proud to do. Until your next visit, safe travels!

April 16, 2023

They were friendly, helpful and great to work with. I was pleased with my purchase and the price More

by SAMGOERTZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dwayne Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcelo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2023 -

BMW of Ramsey responded

Hey Sam, it is a pleasure to read you are happy with your experience and the deal you landed on here at BMW of Ramsey! Working with you was a pleasure and we look forward to having you back for any future needs.

April 16, 2023

Took care of my concerns after the purchase of X 7. James and Benjamin from service department were excellent. I was hoping Alfredo from sales should have did same thing. I want hesitate to go back More

by Sonny G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Tornatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Lisciotto
1.0
This rating includes all reviews, with more weight given to recent reviews.
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin , Robert Redcross
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Apr 26, 2023 -

BMW of Ramsey responded

Congratulations on your new X7, Sonny. Our team is happy to have addressed each of your concerns throughout the process. We look forward to having you back for your next due service.

April 16, 2023

Very good customer service I was satisfied very friendly pleased with there kindness would recommend More

by TONYARODES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny casares
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Apr 26, 2023 -

BMW of Ramsey responded

Thank you for your willingness to recommend our team, Tonya! It is always a pleasure providing kind and welcoming service. In the future, we look forward to working with you again here at BMW of Ramsey.

April 16, 2023

Great service. I was provided with a loaner car until my car was ready. My service person communicated with me by text on the progress of my car. Also like t More

by KEITH.WHYTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin
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Apr 26, 2023 -

BMW of Ramsey responded

Hey Keith, we are happy to have remained in contact throughout your vehicles service, and are happy to know you enjoyed the loaner vehicle we provided during your wait. Until your next service, enjoy the road ahead!

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