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BMW of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.7
4,508 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,508 reviews

April 17, 2023

I was very satisfied with the service I received from my service specialist as well as the service department as a whole More

by psmcgowan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
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Apr 26, 2023 -

BMW of Ramsey responded

Thank you for bringing your vehicle to our team at BMW of Ramsey. We are happy to read you enjoyed your experience with your Tech and the team as a whole. For any future needs, please continue to keep our team in mind, we are happy to help!

April 17, 2023

Employees are all very helpful. Nice clean dealership. I would definitely recommend this place for anyone looking for a BMW. More

by CESCO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Chicas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2023 -

BMW of Ramsey responded

Providing you with a clean and enjoyable service experience was our pleasure! Thank you for choosing to bring your vehicle to our team at BMW of Ramsey. We look forward to having the opportunity to work with you again down the road.

April 17, 2023

very nice a clean place staff is cery polite and attentive 😃 excellent service and communication More

by jorgegonzalez5512@gmail.com
Recommend Dealer
Yes
Employees Worked With
jason
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Apr 26, 2023 -

BMW of Ramsey responded

Hey Jorge, thank you for this kind feedback. Our team is happy to offer attentive and communicative service, and we hope to have the opportunity to work with your further in the future. For now, safe travels!

April 17, 2023

Customer service is outstanding. Anna is a top notch professional. I would recommend your service department. More

by DAYSNYDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2023 -

BMW of Ramsey responded

Thank you for your willingness to recommend our service department! We are pleased to read Anna has provided you with outstanding service at the time of your visits, and look forward to having you back at BMW of Ramsey down the road.

April 16, 2023

Ted was very helpful. Offered oil change I was unaware I was entitled to. He was very friendly. They also washed my car. More

by PMARSALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Araque
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2023 -

BMW of Ramsey responded

Thank you for trusting our team at BMW of Ramsey to provide your vehicle with proper care. We are happy to have performed your oil service and returned your vehicle to you with a fresh wash. Until your next visit, drive safe!

Apr 26, 2023 -

PMARSALA responded

My only problem is when I call for service they don’t answer the phone. I had to go to the dealer to make the appointment

April 16, 2023

Excellent process hassle free and they are honorable five stars five stars five stars five stars More

by ACAMINSKY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcelo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyrek Alanos
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Apr 26, 2023 -

BMW of Ramsey responded

Thank you for the 5-star review! It is a pleasure to know you enjoyed the process our team utilizes, and found your recent visit to be hassle-free. We hope to have you back at BMW of Ramsey in the near future.

April 16, 2023

Everyone was very helpful. That’s for the timely repair to my car. I will say that you have been extremely annoying about the survey. Ruins the experience of your hard working More

by marcianancyv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember name
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Apr 26, 2023 -

BMW of Ramsey responded

Hello, while we regret to see you did not originally wish to submit your feedback, we greatly appreciate your change of heart, as the positive words you have shared are more valuable than you know. We are happy to have been helpful and timely at the time of your visit, and hope to work with you again in the future.

April 16, 2023

They took an hour and half for oil change and filling up tires. They gave my car a wash but scratched under my drivers side door handle. More

by ALBION-35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anna Marie Piserchia
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2023 -

BMW of Ramsey responded

Hello Albion, I regret to see you feel as though this might have happened during your recent service visit. At your convenience, please reach out to me at the number below. The opportunity to address this with you personally would be greatly appreciated. Jim Crowe 551.777.5590 Service Director

April 16, 2023

Lots of inventory good deals thanks George for helping me to get the car I like More

by Amir Khan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Redcross
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Apr 26, 2023 -

BMW of Ramsey responded

Congratulations on your recent purchase, Amir. Our team member, George, is more than happy to have helped search our large inventory to ensure you found the perfect fit. We hope you have been enjoying it thus far, and hope you will look to our team when due for regularly scheduled maintenance.

April 16, 2023

This dealership returned my car with a paint chipped on the roof. Of course I can’t prove it but that is where it happened More

by wengerdonald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Whoever worked on my car
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Apr 26, 2023 -

BMW of Ramsey responded

Hello Donald, I regret to read you believe your vehicles paint was chipped while being serviced by our team. When possible, please consider reaching out to me directly. The opportunity to address this concern with you would be greatly appreciated. Jim Crowe 551.777.5590 Service Director

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