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BMW of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.7
4,508 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,508 reviews

April 18, 2023

My only real interactions with the dealership is via my service advisor Anna Marie She is the consummate professional, not only in her customer relations, but in her technical knowledge and mechanical ex More

by fred.walfish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2023 -

BMW of Ramsey responded

Fred, it is a pleasure to know that our team member, Anna, has earned your confidence. We aren't surprised to read her expertise has shined though during her interactions with you, and look forward to having you back at BMW of Ramsey for any future due service.

April 18, 2023

great service though still trying to figure out how to get my weather app back More

by RMETZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Betsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2023 -

BMW of Ramsey responded

Hello, I'm happy to see your vehicle service appointment went great. Should you need help with your weather app, don't hesitate to reach out to our sales team. Most times, they are able to help navigate vehicle displays.

Apr 26, 2023 -

BMW of Ramsey responded

Hello, I'm happy to see your vehicle service appointment went great. Should you need help with your weather app, don't hesitate to reach out to our sales team. Most times, they are able to help navigate vehicle displays.

April 18, 2023

Chris came over to install a new tire on the passenger side. He was very polite and pleasant. More

by Brigitte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Apr 26, 2023 -

BMW of Ramsey responded

Thank you for bringing your vehicle to our team for tire replacement, Brigitte. We are happy to hear or team provide to be polite while providing this service, and we hope you will consider returning to BMW of Ramsey down the road.

April 18, 2023

Tubo excelente no tengo queja el personaje fue muy amable y me resolvieron el problema de mi BMW More

by Duanny557
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Chicas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JASON SONION 5 star ?? , Robert Redcross
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Apr 18, 2023 -

Duanny557 responded

Excelente servicio desde el personaje de venta hasta el personaje del servicio no tengo queja VERÓNICA CHICAS LA MEJOR EN VENTA MUY DULCE Y AMABLE

May 19, 2023 -

BMW of Ramsey responded

Hola, Agradecemos la revisión. Nos complace que su tiempo con nosotros haya sido una experiencia agradable. Esperamos volver a trabajar con usted pronto.

April 18, 2023

Great service by Jason. Very helpful and accommodating. My car was in for a recall but they did a quick check on other items as well. More

by denisecolaitis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Apr 26, 2023 -

BMW of Ramsey responded

Hey Denise, we are happy to have fit in some inspections at the time of your service as well, to ensure your vehicle was in tip-top shape. If there is any further service need our team can help with, we hope you will consider returning to BMW of Ramsey.

April 18, 2023

The service team was very knowledgeable and courteous as they rectified my problem. I truly appreciated their professionalism. More

by gilbert4646
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Betsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2023 -

BMW of Ramsey responded

And we truly appreciated your business, Gilbert! Thank you for sharing these kind words for our service team. Providing knowledgeable and courteous service is our pleasure.

April 18, 2023

I appreciate the service and attentiveness of Ben A. He is focused on providing an efficient experience for me. More

by MATTHEW.LEONARD
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben A
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Apr 26, 2023 -

BMW of Ramsey responded

Matthew, thank you for taking the time to share this kind shoutout of our team member, Ben. Knowing he provided an efficient and attentive experience is great! In the future, we hope you will return to Ben and the BMW of Ramsey team for service.

April 17, 2023

Excellent customer service. Tod has always been very helpful and accommodating . We always go back to him and he never disappoints More

by Marta Gandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tod
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Apr 26, 2023 -

BMW of Ramsey responded

Thank you for continuing to return to BMW of Ramsey and our team member, Ted, Marta. We are pleased to know his service always meets your expectations, and look forward to your next visit with us. In the meantime, safe travels!

April 17, 2023

Timely work done. Car was washed and returned promptly. Team could been more knowledgeable on what items need attention More

by RonH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Araque
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2023 -

BMW of Ramsey responded

Ron, thank you for this candid feedback. While we are pleased to see you were happy with the time it took to complete the repairs, as well as the cleanliness of your vehicle upon pick-up, we regret to see you did not receive the summary and recommendations you had hoped for. Should your questions remain unanswered, please don't hesitate to give us a call. We would be happy to help.

April 17, 2023

Great work, excellent mechanic, as always the service is incredible. Thank you so much for everything More

by pwrtrimtechs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Amato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosiris Cordero
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Candela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Pinero, Juan Ferreiras
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Apr 26, 2023 -

BMW of Ramsey responded

Thank you for continuing to choose our team at BMW of Ramsey for your vehicles service. Our team is happy to have provided a quality experience all-around. For any future service needs, please continue to keep us in mind.

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