Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

BMW of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.7
4,508 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
Contact Dealership
View Awards

985 Route 17 South

Ramsey, NJ

07446

Directions

By Type

Showing 4,508 reviews

April 20, 2023

This service department is the best I’ve ever dealt with. The staff is professional and courteous More

by Tdmkc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2023 -

BMW of Ramsey responded

We are thrilled to read our team has provided you with the best servicing experience you have had yet. Remaining professional and courteous is our pleasure, and we look forward to providing this same great level of care during any future visits here at BMW of Ramsey

April 20, 2023

Excellent service. Prompt, professional and efficient. Updates were received and time spend in the service location was minimal. Thanks More

by EPALFREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Rosenblatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Kaufman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcelo Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2023 -

BMW of Ramsey responded

Prompt, professional and efficient is what we are here to be! Thank you for using such kind words to describe your experience and our BMW of Ramsey team. We hope to work with you again in the future.

April 20, 2023

Professional, courteous, clean, comfortable, reliable and this all helps me take good car of my car. 👍 More

by Sasha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted
Report | Print
Apr 28, 2023 -

BMW of Ramsey responded

Hey Sasha, thank you for the kind words. We are pleased to see the level of care provided by our team helps you take the best possible care of your car. Until your vehicles next service, enjoy the road!

April 20, 2023

Jorge Batista was great! Awesome job. Will definitely come back. Thank you so much guys. More

by NYNAVIGATOR0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Bautista
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2023 -

BMW of Ramsey responded

It is a pleasure to see Jorge and team have earned your business here at BMW of Ramsey. We look forward to your next due service.

April 20, 2023

Easy to make appointment and service center now offers Uber if you can’t get a ride there. More

by Jwinter382
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Sonion
Report | Print
Apr 28, 2023 -

BMW of Ramsey responded

Hello, thank you for taking the time to share the aspects of your visit you found to be most helpful! Ensuring ease of scheduling and transportation during service is our pleasure. Until your next due service, safe travels!

April 20, 2023

The service was quick, the video was informative, and Kenny was very accommodating. A fair experience. More

by DBURZINSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Casares
Report | Print
Apr 28, 2023 -

BMW of Ramsey responded

Thank you for choosing to bring your BMW to our team at BMW of Ramsey for service! We are happy to read our team member, Kenny, provided you with a fair experience. For any future service needs, we hope you will continue to keep our team in mind.

April 19, 2023

Quick service. Nice place to wait. Close to my home in the great state of New Jersey. More

by SEANOCONNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Report | Print
Apr 26, 2023 -

BMW of Ramsey responded

It is a pleasure to be serving you and the great state of New Jersey, Sean. Thank you for choosing BMW of Ramsey as your preferred dealer and service center.

April 19, 2023

Juan had been outstanding in handling the repair process of my car following extensive damage caused by a valet park worker. He kept me informed all the way, regularly called me to give me updates and han More

by JULIEN.BELLORGEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Ferreiras
Report | Print
Apr 26, 2023 -

BMW of Ramsey responded

Julien, our team certainly understands how important cars can be in our lives, and are happy to have kept you up to date while working to perform the repairs in a timely and quality manner. We will be sure to pass your kind and detailed feedback along to Juan, and hope that you will continue to keep BMW of Ramsey in mind for any future needs.

April 19, 2023

The client experience was outstanding, from the professional service technician to the customer service associate. Well done as usual. More

by stephenmflanagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2023 -

BMW of Ramsey responded

Thank you for returning to our team at BMW of Ramsey. As usual, we are more than happy to have provided both quality customer and vehicle service. Until your next visit, safe travels.

April 18, 2023

Helpful and professional, excellent follow up while your car is in for service, and afterward: More

by elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen Perwas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Octavio Escada
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patricia in service, Juan Ferreiras
Report | Print
Apr 18, 2023 -

elizabeth responded

Thank you for all your help with my 440, the accident was traumatic, and you helped me navigate the process with care and concern.

May 20, 2023 -

BMW of Ramsey responded

Hey Elizabeth, thank you again for choosing BMW of Ramsey. We will always be here to provide helpful and provide communicative, helpful and professional service. For any future automotive needs, we hope to have you back.

1
...
104
105
106
...
451