BMW of Ramsey
Ramsey, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 11:00 PM
Tuesday 7:00 AM - 11:00 PM
Wednesday 7:00 AM - 11:00 PM
Thursday 7:00 AM - 11:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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I rely on Jorge Batista to navigate BMW. He’s been a wonderful partner with all my car needs including the buyout of my leases car He’s been a wonderful partner with all my car needs including the buyout of my leases car More
The staff at BMW Ramsey is always polite and professional. Ben has helped me out the few times I've been to BMW and he is very helpful with whatever my issues are with my car. Very attentive and professional. Ben has helped me out the few times I've been to BMW and he is very helpful with whatever my issues are with my car. Very attentive and friendly!! More
The work done was fine, but for the second straight time I had an incredibly difficult time using a BMW Rewards card that is usable (wait for it) ONLY at BMW dealerships. Ironically, I accumulate lots of p I had an incredibly difficult time using a BMW Rewards card that is usable (wait for it) ONLY at BMW dealerships. Ironically, I accumulate lots of points on my BMW credit card by paying for services at the dealership - which I convert to these Rewards. After being told I can’t use it (really?) I spent nearly an hour in the managers’ office while we called several people at BMW financial services to verify the $100 reward. Hard to believe the dealership has no idea how to handle a transaction using these cards coming from BMW. Not to pile on, but having to wait nearly 1/2 for a loaner for an appointment that was made weeks ago didn’t help. More
Overall excellent service. Just a little disappointment that the annual service that’s included in the lease agreement doesn’t include tire rotation or alignment. Otherwise, Just a little disappointment that the annual service that’s included in the lease agreement doesn’t include tire rotation or alignment. Otherwise, efficient and thorough. More
Amazing customer service like no other dealer. My service advisor Ted got my car in and out right away. He did a great job My service advisor Ted got my car in and out right away. He did a great job More
Everyone is so accommodating and helpful. Great service even when you have an issue. Sydannie Robert and Tim made sure I got the best possible service. I am recommending them to my family and Great service even when you have an issue. Sydannie Robert and Tim made sure I got the best possible service. I am recommending them to my family and friends. Thank you for all your help. More
I have been a loyal client of BMW of Ramsey for over 20 years and have always been satisfied with their level of professionalism in the sales, servicing and parts departments. Most of my present contacts h years and have always been satisfied with their level of professionalism in the sales, servicing and parts departments. Most of my present contacts have to do with servicing on my 3 Series and X5 vehicles. I have enjoyed working with all of the service advisors over the years but Anna deserves honorable mention as to her attention to detail and follow-up. More