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BMW of Ramsey

Ramsey, NJ

Overview
Employees
Reviews
Vehicles
4.7
4,508 Reviews
We offer the finest BMW models, parts, auto body and service in the Tristate area. Our location of Ramsey, NJ in Bergen County is just a quick hour or less drive from the boroughs of New York and Northern New Jersey.
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985 Route 17 South

Ramsey, NJ

07446

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Showing 4,508 reviews

April 29, 2023

Excellent service! !! Service was friendly professional and efficient. So thanks to all who worked on my car. More

by FESQUEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Abramov
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May 02, 2023 -

BMW of Ramsey responded

Thank you for taking the time to review your service experience with our BMW of Ramsey team. Providing friendly, professional and efficient service is always our pleasure. Until your next due service, motor on!

April 29, 2023

Juan was pleasant and efficient and my car was finished when promised it would be More

by REDSOX_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Ferreiras
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May 02, 2023 -

BMW of Ramsey responded

Hello, thank you for trusting our team to perform the needed service on your vehicle in an efficient and quality manner. Your business is greatly appreciated here at BMW of Ramsey. Until your next visit, safe travels!

April 29, 2023

I have been a loyal BMW customer for over 20 years so I know what I am talking about when I say I had a terrible experience at the BMW Ramsey dealership. The staffperson I dealt with was pushy and dish More

by Echo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Danielle Nussberger
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May 02, 2023 -

BMW of Ramsey responded

Hello, I regret to read of the level of service provided to you during your recent visit, as this does not reflect the level of care our team is encouraged to provide. When time allows, please consider reaching out to me directly so that I may learn more about your recent visit. Gregg Weinglass 551.777.5501 General Sales Manager

May 19, 2023 -

Echo responded

Guessing this is as auto response as I left you, Gregg Weinglass, multiple phone messages over the past couples of weeks without a response or call back.

April 28, 2023

Bedsides the time being unpredictable, the service was without complaint. The service advisor was welcoming since she helped me on my last visit. More

by kmwesquire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2023 -

BMW of Ramsey responded

Thank you for sharing your service experience with our team member, Anna. It is a pleasure to see she was welcoming and provided you vehicle with quality service! Until your next visit to BMW of Ramsey, safe travels.

April 28, 2023

Great service representative and team. Always nice, friendly and accommodating. In and out quickly with no hassle. More

by BRIAN@TARGETRESEARCHGROUP.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Marie Piserchia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2023 -

BMW of Ramsey responded

Hey Brian, thank you for taking the time to share this kind feedback for our service team here at BMW of Ramsey! Working with you was a pleasure and we hope to have the opportunity to do so again in the future.

April 28, 2023

The attention to detail shown consistently by my service advisor Ted Conteleone is the reason this dealership gets such high marks. Ted goes above and beyond the call of duty. More

by BYRON.KERR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristen Perwas
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ted Conteleone
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May 02, 2023 -

BMW of Ramsey responded

Hey Byron, thank you for taking the time to highlight the high-level of service provided by our team member, Ted. We are happy to know he has gone above and beyond to ensure you and your BMW receive excellent service. The team here at BMW of Ramsey looks forward to your next visit with us.

April 28, 2023

They’re the best dealer I have dealt in the past years thank you for everything More

by JZAKKOUR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Vicioso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfredo Lisciotto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2023 -

BMW of Ramsey responded

Thank you as well! When you have great customers, providing great service becomes easy. The team at BMW of Ramsey looks forward to working with you again in the future.

April 28, 2023

Was very happy with the service maintenance I had on my BMW X5. It was very easy to make an appointment online and on the day I scheduled my appointment drop off was fairly quick and easy. More

by me.hammer
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name.
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May 02, 2023 -

BMW of Ramsey responded

Thank you for trusting our team to service your BMW X5. Ensuring your visit was as convenient as possible was our pleasure. Until your next due service, safe travels!

April 27, 2023

They did a great job on getting me in and out without even making a appointment. They explained everything over text and videos. I had a great experience and I even got my car washed! More

by ALI31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2023 -

BMW of Ramsey responded

Hey Ali, thank you for sharing your experience with James and team here at BMW of Ramsey. We are happy to have gotten you in and our of service in an efficient manner, even without an appointment. If there is anything we can do to help in the future, please don't hesitate to reach out.

April 26, 2023

had tire issue, decided to replace all 4, needed a loaner on short notice and was accommodated More

by Christopher Barredo
Recommend Dealer
Yes
Employees Worked With
ted
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Apr 26, 2023 -

BMW of Ramsey responded

Hey Christopher, thank you for keeping our team at BMW of Ramsey in mind for your vehicles tire needs. We are happy to have accommodated your need for a loaner vehicle at the time of service, and hope you will consider returning to our team for any future service needs.

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