BMW of Peabody

Absolutely wonderful experience...always!! More

Unbelievable service that went well beyond what is customary. customary. More

Members of my family have bought two BMW's from Peabody. In both cases we dealt with Mr. McCoy. Jamie was excellent: Fair, friendly, honest and reliable. The deals were concluded in record times and we were In both cases we dealt with Mr. McCoy. Jamie was excellent: Fair, friendly, honest and reliable. The deals were concluded in record times and we were very happy. I recommend him wholeheartedly. More

Jamie and the Peabody team always go above and beyond. I found Jamie through two friends who had also bought their BMWs from him. When several independent source line up on the same message, you have to be found Jamie through two friends who had also bought their BMWs from him. When several independent source line up on the same message, you have to believe that this is the real deal. Both in the sales process and in subsequent service, Jamie and the Peabody team are the best I have ever dealt with. More

My experience with this dealership is all about Jamie McCoy. He has made the process of dealing with service, trade in and new car purchase as simple as buying a newspaper. He picks up my cars leaving a McCoy. He has made the process of dealing with service, trade in and new car purchase as simple as buying a newspaper. He picks up my cars leaving a loaner for my use while the work is being done. He delivers the cars to my home when finished, and even plays with my dogs. He has brought us cars to think about for our next purchase as loaners giving is the opportunity to drive them for days not just a few minutes. He is in constant touch with us about future needs - about once a month. I have been driving BMW since 1995 beginning in Florida. Jamie is far and way the best sales/service professional I have ever dealt with. More

Jamie McCoy is professional, considerate, fair, and a great individual to do business with. I had an opportuniy to work with Jamie over just a brief period, and I felt like his # 1 client. Wtih custome great individual to do business with. I had an opportuniy to work with Jamie over just a brief period, and I felt like his # 1 client. Wtih customer service like that, I know I'll be back. More

Dealing with Jamie McCoy at BMW Peabody is a pleasure. As a woman, I have felt real discrimination walking into other luxure car dealerships, treated as if I knew nothing about the vehicles for sale. AT As a woman, I have felt real discrimination walking into other luxure car dealerships, treated as if I knew nothing about the vehicles for sale. AT BMW, not only am I respected as an individual, I felt I was given the same treatment as anyone else shopping for a car, or just browsing in the showroom, regardless of gender. The service I have received on my previous BMW was not only excellent, but on a couple of occasions, I needed to have my tire pressure looked at immediately, and I stopped into the dealership without an appointment, and they took care of the problem right there on the spot. The dealership has gone out of their way to make sure we are happy with our two BMW vehicles. More

I conducted my lease deal with Jamie mostly via email to replace my 2005 BMW X5 also leased from BMW of Peabody. All of the communication was straight forward and when the numbers met my satisfaction, I or replace my 2005 BMW X5 also leased from BMW of Peabody. All of the communication was straight forward and when the numbers met my satisfaction, I ordered a 2008 BMW X5 through Jamie. The vehicle was delivered about five weeks later, and I went to the dealership to meet Jamie for the first time and to sign the paperwork. Everything went without a hitch. Jamie was very patient at going through the entire vehicle, showing me all the features, pairing my bluetooth phone nad instructing me how to use the iDrive screen. All in all, it was a very awesome experience dealing with Jamie and BMW of Peabody. More

I am about to go over to Germany to pick up my 3rd car purchased through BMW Peabody (family’s 5th). From the very beginning of the process, Jamie was fantastic in his communication and most importantly h purchased through BMW Peabody (family’s 5th). From the very beginning of the process, Jamie was fantastic in his communication and most importantly his follow-through. A lot of people can talk, few back it up. I'm extremely happy with the service, and will continue to recommend Jamie and BMW Peabody. In addition to the excellent sales service, where BMW Peabody truly excels is in its service department. Rob is super. He is always patient (even though he constantly has a lot going on), and takes the time to go over the problem and make sure it's resolved in a timely manner. With such poor customer service out there, it is so refreshing to have a place that is reliable. More

Jamie McCoy and Rob Hannafin have made our experience at BMW of Peabody a real pleasure. They are both honest and professional. I have (and will) recommended BMW of Peabody based on my experience. BMW of Peabody a real pleasure. They are both honest and professional. I have (and will) recommended BMW of Peabody based on my experience. More