BMW of Peabody

I had great experience with Chris Blascak. He was very friendly and very helpful in helping me find the car I wanted. I was very thankful for his outstanding service. friendly and very helpful in helping me find the car I wanted. I was very thankful for his outstanding service. More

This is the second certified pre owned 5 series I have bought from this dealership and from Jaime McCoy. Jaime is prompt, thorough, professional, and honest. His first priority is matching the buyer with bought from this dealership and from Jaime McCoy. Jaime is prompt, thorough, professional, and honest. His first priority is matching the buyer with the right model - as opposed to just pushing for a sale - and this is refreshing. Jaime openly said that if the cpo 550 i ended up purchasing was not the right car, we would wait for the next one or start from scratch. To a buyer, this is refreshing and reassuring - it means that the salesperson wants to find the right fit as opposed to just landing a sale. When it is time for the next car - I'll always come back to Jaime. More

I've been going to BMW peabody for over 8 years and found purchasing my second car there as nice as purchasing my first car. Both times the process has been simple and easy. After purchase the service depart purchasing my second car there as nice as purchasing my first car. Both times the process has been simple and easy. After purchase the service department has always treated me well and taken good care of my car. More

Jamie came highly recommended in the field, and was introduced to me by Tom in the Service Area due to the fact that my previous Client Advisor was no longer with the company. I was looking for a profe introduced to me by Tom in the Service Area due to the fact that my previous Client Advisor was no longer with the company. I was looking for a professional and extremely appreciative of Jamie's responsiveness and willingness to work with me to select a CPO model that would suit not only my price range but my overall needs relative to my sales profession! I have dealt with BMW of Peabody since 2008 and have always been treated with the upmost professionalism and respect. Service received was exceptional from start to finish, and made my overall buying experience pleasant. Thank you again Jamie, I am loving my new X5!! More

My experience with BMW of Peabody was great. From the start, they replied very quickly to my online request. I quickly set up a test drive, and felt no pressure that night to buy the car. This gave me start, they replied very quickly to my online request. I quickly set up a test drive, and felt no pressure that night to buy the car. This gave me time to think about the car and actually test drive another car. They did a follow up call a day later at which time I scheduled an appointment to come in and discuss options. I feel that I got a good deal on the car and definitely rec'd a lot of value for my money. The whole experience was very positive and actually very relaxed, which can't be said for most car buying experiences. Jamie was great to work with. He answered all of my questions, and was overly accommodating. He was extremely knowledgeable about the vehicle I purchased. You could tell Jamie was clearly a car fan as he was very excited to show me the various things my car could do. This added a lot of excitement to the purchase/delivery process. I would definitely recomment BMW of Peabody. More

Jamie is extremely thorough, very diligent and is an asset to the Peabody team. This is my 5th car in 8 years from dealership, Marshall, Rob and his team are great, Jamie represents the dealership to a asset to the Peabody team. This is my 5th car in 8 years from dealership, Marshall, Rob and his team are great, Jamie represents the dealership to a high set of standards, is courteous and consisderate. More

For each issue you have to pay them 2 -3 visits because For each issue you have to pay them 2 -3 visits because you need to raise a complaint with the main mechanic to have something properly fixed. Fir For each issue you have to pay them 2 -3 visits because you need to raise a complaint with the main mechanic to have something properly fixed. First, they badly dented my front wheel during a tire change. They managed to polish the rim and it's not very visible but the dent is still there. My last visit was a total disaster. This time I had to leave the car with them for a couple of days for the HPFP recall. I got it back with ~27 miles more. In the days the car was in their possession rained a lot. It seems they drove my car (God knows where) with the moon roof open. I cannot describe the dirt that was inside …they left black marks, sand and stains on the beige floor covering everywhere in the front as well as in the back ( I am not talking about the mats you can replace or clean). This is a 335 coupe and managed to brush their dirty wet feet from everything in the relative small space. I spent more than 3 hours to clean it up. During cleaning I noticed the leather upholstery had a big scratch on the back seat, seat I never used. I still couldn't make the stains disappear. About the work: after 4 days the car was with them they start working on the car after I show up. It was pathetic. The repairs were not satisfactory and I had to come back a week later. This time I choose to stay and wait. It took them 5 hours to do the repair . After ~ 4 hours I went to check through the window …the car was nowhere to be found…another 30-40 min go by...then I go to the rep and he replies “ I will go and get the car for you…” he shows up 10 min later coming from somewhere from the parking lot in the back. The gas tank fuel door was open (!?)…The car had new stains and marks inside and a big dent on the side skirt. I showed them the damage and they replied “ It was already there”. Worse, the car doesn’t feel right since then, somehow sluggish. I tried to complain to the Service Manager. He was not available and didn't return my calls. If you go there make sure you inspect the car with the rep before signing anything. Let them know you noted the mileage and bring your own covers for seats and everything else. More

My opinion of Jamie McCoy relative to his professionalism, his knowledge of the product, and his attention to customer satisfaction is in a word, SuBLIME !! I have been a BMW customer for al professionalism, his knowledge of the product, and his attention to customer satisfaction is in a word, SuBLIME !! I have been a BMW customer for almost 30 years and I have never encountered a sales person that understands how to please the customer at every stage of ownership, during the sale, at the time of delivery and, most importantly, during your entire ownership period. In addition, BMW of Peabody has an excellent business office that makes the purchase easy and efficient, a responsive and diligent service department and a management team that is friendly and engaged in the the dealership. But most of all, if you want the best price, I think Jamie McCoy and BMW of Peabody are unrivaled in the New England Area. More

Our family has worked with BMW Peabody for the past decade, in particular with our client advisor, Jamie McCoy. Jamie has provided superior service from sales through maintenance. Jamie has always look decade, in particular with our client advisor, Jamie McCoy. Jamie has provided superior service from sales through maintenance. Jamie has always looked out for our best interest and done so with sincere interest and a positive attitude. That's why our family will be meeting with him again this Fall to purchase our 5th BMW. More

I just purchased a new 2013 BMW X3. This is my fourth BMW and by far my best car buying experience. If you want a painless car buying experience just ask for Jamie McCoy. He is by far the best car sale BMW and by far my best car buying experience. If you want a painless car buying experience just ask for Jamie McCoy. He is by far the best car sales person I have ever dealt with. He was professional, transparent, knowledgeable and courteous. More