BMW of Peabody

Bought a new BMW 535xi GT, Unbelievable customer service! Chris Blazack was a pleasure to work with, I will never buy a car from another dealership again. From the moment I walked through the door, until he Chris Blazack was a pleasure to work with, I will never buy a car from another dealership again. From the moment I walked through the door, until he walked through the entire car with me, he was professional, thorough, and extremely pleasant! Thank you Chris, Im sending more business your way More

The lease of my new 2014 Grand Coupe is my 6th BMW, and BMW of Peabody is the 3rd dealership I have worked with. BMW of Peabody excels at both sales and customer service (Tom Shanahan gets special merit). BMW of Peabody is the 3rd dealership I have worked with. BMW of Peabody excels at both sales and customer service (Tom Shanahan gets special merit). A friend of mine recommended I see Jamie before deciding to change brands; I am glad I did and am very happy to stay with BMW. These guys are the best! Please note: Do not send me any emails; I accept sending a review of a great dealer experience, but I do not want any solicitation or any further contact. More

Everyone at the dealership was friendly and welcoming. Kaitlyn was extremely knowledgeable and professional, but so warm and hospitable that I felt I was buying a car from a friend. I never felt pushed in Kaitlyn was extremely knowledgeable and professional, but so warm and hospitable that I felt I was buying a car from a friend. I never felt pushed into making a decision, which was particularly appreciated since I had not yet determined if I was going to purchase a BMW, Infiniti, or Audi. She allowed the automobile to do the selling. I particularly dislike salespeople who put on the "hard sell". I did not know what to expect when I went to BMW Peabody, but I was extremely pleased not to have to put up with pressure. When I returned to the dealership to purchase the car, Kaitlyn and her support staff helped me to choose the perfect X1 and allowed me to bring my terms to the table. Additionally, she came to me with an offer which made me feel I had made exactly the right choice. I could not be happier that I came to BMW Peabody and that I am now the proud owner of a BMW X1! More

Jamie McCoy made buying a car from BMW of Peabody an excellent experience. He paid close attention to exactly what I was looking for and worked incredibly hard to provide us with the perfect car at the excellent experience. He paid close attention to exactly what I was looking for and worked incredibly hard to provide us with the perfect car at the best price possible. Jamie made sure that I was not overwhelmed and that I never felt pressured into buying anything. His expertise made me feel confident that the car I was buying was the right one. I would definitely recommended Jamie to anyone who is looking to buy a car, as it was pleasure to work with him and I hope I have the opportunity to do so in the future. More

Rick was a pleasure to work with. He made a very stressful situation of looking for a car very smooth. Everything from finding the right car to fit my budget to taking care of lturning in my lease stressful situation of looking for a car very smooth. Everything from finding the right car to fit my budget to taking care of lturning in my lease from another dealership. He went above and beyond. I personally have to say that looking for a car is not my favorite thing to do. The back and forth of negotiating for prices and the many hours you can sit in the dealership when you have other things to do with your time. Rick did not waste my time, was easy to talk to, understood my needs that I needed in a car and within an hour I had found my car and all my paperwork was complete! The first time that has happened to me. Wendy was great in the finance department also. She was very knowledgeable with the warranties and was thorough explaining all my options. I would highly recommend this dealership and Rick to work with. I never thought I could afford a BMW but now I have the car of my dreams! Thank You!!!!!! More

It has now been 9 years since I first visited this dealership and met Jamie McCoy, and I've just leased my 4th BMW! Everyone at the dealership is always extremely professional, courteous, and helpful dealership and met Jamie McCoy, and I've just leased my 4th BMW! Everyone at the dealership is always extremely professional, courteous, and helpful. The service is also terrific. Most noteworthy, however, is Jamie McCoy. Jamie has consistently and seamlessly made my experience with BMW near effortless. Whatever Jamie can do on my behalf to simplify the process, he does (and always with a smile and while running from building to building!). Jamie is a terrific ambassador for BMW; he does a superb job for his organization while also making me feel well represented. I highly recommend BMW of Peabody and Jamie McCoy! More

I just purchased a BMW from BMW of Peabody and need to tell you to see Rick Belgiorno of the Sales and Leasing department if you're in the market for a fine BMW automobile. He is among the best of the bes tell you to see Rick Belgiorno of the Sales and Leasing department if you're in the market for a fine BMW automobile. He is among the best of the best. Rick will make your entire experience an enjoyable one and he will do whatever it takes to help you get into the BMW that is right for you. Rick is efficient, knowledgeable and friendly and I will definitely go to him the next time I am in the market for a BMW. As for the dealership itself, I am impressed with how painless the entire purchase process was. BMW of Peabody is a beautiful dealership and is a relaxed setting where one can browse the BMW lineup of vehicles at your leisure with knowledgeable staff standing by to answer any questions one might have. The new service facility is a great benefit to customers, too, with plenty of capacity for handling customer needs as quickly as possible. Great job BMW of Peabody! Keep it up! More

As I am in the military and new to the area, I had made three visits to the BMW dealership as I currently also own a BMW M3 that I had left in California. Of the three visits I made, not one person approac three visits to the BMW dealership as I currently also own a BMW M3 that I had left in California. Of the three visits I made, not one person approached me to ask me if I needed any help. During my third visit, I approached a salesman and I got minimal help with some advice but nothing educational. I decided to give it one more shot to inquire about some offers and ran into Jamie McCoy. I walked in Sunday afternoon during the Labor Day weekend and drove off with my brand new BMW on Wednesday afternoon. Jamie is not only great with evaluating needs and circumstances, but was very professional, a great mentor and has a great personality. His work ethic and sense or urgency is above approach. As I am from California and there is obviously different protocols regarding the purchase of cars between the two states, Jamie ensured he stayed on top of this purchase with as minimal involvement from me as possible. He took care of everything, was extremely educated and handled my purchase as if it were his own. Even after the purchase, he gave me detailed instruction of the vehicle features and registered me into BMW drive assist. He also synced my iphone with the car, took a picture of me and my new vehicle and conducted followups to ensure I was pleased with my purchase. I keep his business card with me and will only refer future customers to him. I own four cars and this was my best purchase experience by far. Jamie should be promoted to lead from the front and mentor salesman on what a great salesman truly is. I believe Jamie's leadership and professionalism is in keeping with that of a leader in the military. More

I had an excellent experience with Jamie McCoy. I'm not in the interest of wasting my time or hassling with salespeople.. Jamie was great from the start. He negotiated well over the phone and provided not in the interest of wasting my time or hassling with salespeople.. Jamie was great from the start. He negotiated well over the phone and provided advice on the models I was considering. (I'm really happy I didnt choose the other one, and I almost did..based on what he shared with me and what I validated online) When I came into test drive, he had the car ready to go and didn't waste a minute of my time. I drove the car without him, came back and we quickly agreed on a win-win proposal. He was easy, quick, nice and professional to deal with. I can tell he does great from referrals and repeat customers. I love that. After the purchase he took time to go through my new car and I have to say, I love this car. Thanks Jamie. PS. I'm in sales so I appreciate great salespeople [from the others..] More

My husband and I have purchased several cars from Jamie in the past. He is very knowledgeable about all of BMWs products and really tries to listen to the needs of his clients. We think he truly goes out o in the past. He is very knowledgeable about all of BMWs products and really tries to listen to the needs of his clients. We think he truly goes out of his way to make the whole car buying experience pleasurable and hassle free! He is extremely polite and responsive. We most definitely will be going back to see him again! More