BMW of Owings Mills

Good customer service The service was good however Tyrone was juggling between me and another customer which added some wait time during my visit. He was friendly and discu The service was good however Tyrone was juggling between me and another customer which added some wait time during my visit. He was friendly and discussed all the options with patience and professionalism. More

Rick made it so easy I put off trading my car mainly because of the time it takes at the dealership. But OMG- I was out within 2 hours! Rick and the rest of the staff mad I put off trading my car mainly because of the time it takes at the dealership. But OMG- I was out within 2 hours! Rick and the rest of the staff made things so quick and easy. And I loved their sense of humor. Thanks Rick!! More

Excellent experience Very professional from the very beginning. Extremely knowledgeable about the car. Helped me pick the right car for my wife. Very impressed with the se Very professional from the very beginning. Extremely knowledgeable about the car. Helped me pick the right car for my wife. Very impressed with the service and the pricing of the car was excellent. No need to haggle, honest and all the employees were friendly and helpful. Wife is very happy with the X1 I bought ! Thanks Angel ! More

Exceptonal Service Upon my arrival at Northwest BMW, I was greeted with a warm and friendly smile! I told the representative want I was looking for, make, model and he Upon my arrival at Northwest BMW, I was greeted with a warm and friendly smile! I told the representative want I was looking for, make, model and he showed me what was available and also made some recommendations. Once I chose my vehicle, he discussed with me my options and most importantly he let me make the decision about the financing that was available. My representative was very knowledgeable and patient, as I looked at many cars and asked a lot of questions. My overall experience, was great, I'm very very happy with my new car and I will definitely purchase my next vehicle at Northwest BMW. More

One very happy customer !! John Kim at Northwest BMW was friendly, knowledgeable and very helpful to me in purchasing my first BMW Convertible. All of the employees that I was i John Kim at Northwest BMW was friendly, knowledgeable and very helpful to me in purchasing my first BMW Convertible. All of the employees that I was introduced to were helpful in all the questions that I had concerns about. I would also like to thank Jake for checking on availability of some accessories after he had closed down for the day. Thank's again to all at Northwest BMW !! More

Certified BMW 328i 2011 Angel Casas was very professional, polite, and attentative. He explained every step in the buying process. Customer service was his top priority and I Angel Casas was very professional, polite, and attentative. He explained every step in the buying process. Customer service was his top priority and I was very happy with his overall salesmanship. He found me the car I was interested in and contacted me right away. He was upfront and honest throughout the entire ordeal. I would recommend Mr. Casas to my family/friends. More

BEST BMW PLACE WE HAVE EVER BEEN! Very friendly and knowledgeable Staff....esp Ken Hobbs. We also appreciated follow up communication and keeping us updated by Andy S. More power to yo Very friendly and knowledgeable Staff....esp Ken Hobbs. We also appreciated follow up communication and keeping us updated by Andy S. More power to you guys! More

We were very happy with the service we received from Northwest BMW. Everyone from our sales person to the financial advisor to the man that showed us all the bells and whistles on our new X3 were terri Northwest BMW. Everyone from our sales person to the financial advisor to the man that showed us all the bells and whistles on our new X3 were terrific. I would definitely recommend this dealership to my friends and family. This by far was the best experience I have ever had buying a new car. Thank you to all involved. More

THESE GUYS WERE THE BEST! My husband and I shopped around at alot of BMW dealers before buying. We felt comfortable with Northwest the minute we walked in the door. The worke My husband and I shopped around at alot of BMW dealers before buying. We felt comfortable with Northwest the minute we walked in the door. The workers there were professional and extremely responsive to our needs. We were able to close the deal that night and many of them stayed well after they were closed to insure we got a top experience, even 9:00 at night!! Thank You Kenny Hobbs for all you did and all your hard work! More

We have worked with George before and knew we would get the best price possible. This was our first time working with Kenny and it was an absolute pleasure. He was very patient, answered all of our quest the best price possible. This was our first time working with Kenny and it was an absolute pleasure. He was very patient, answered all of our questions and made sure we got exactly the automobile we wanted More