Back

BMW of Orland Park - Service Center

Orland Park, IL

4.6
1,590 Reviews

1,590 Reviews of BMW of Orland Park - Service Center

Sort by
May 30, 2025

Very professional everything was explained about the repairs made and how long the repair would take. More

by MARCBOOMSMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

BMW of Orland Park responded

Thank you for the great feedback! We're glad to hear everything was explained clearly and that you had a professional experience with us. We appreciate your trust and look forward to assisting you again in the future! Best Wishes, BMW Of Orland Park

May 30, 2025

Service was great I was treated with respect. They answered all my questions, friendly environment, and definitely would recommend family and friends to this dealership. More

by ANDRECARROLL65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

BMW of Orland Park responded

Thank you for the fantastic feedback! We're delighted to hear that our team at BMW of Orland Park provided a respectful and friendly experience. We appreciate your recommendation and look forward to welcoming your family and friends in the future!

May 29, 2025

The concern and issue l had was solved and taken care of in timely matter More

by Herb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colleen and Marc
May 30, 2025 -

BMW of Orland Park responded

Seeing your review of BMW of Orland Park made our day. Thank you, Herb!

May 29, 2025

Mostly satisfied. I was disappointed a (more than $1,000) repair was suggested for a leaking water pump which this dealership had replaced only 10 months prior. It was More

by FCURBAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Kazienko
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

BMW of Orland Park responded

Thank you for your honest feedback. We’re glad we were able to cover the repair under warranty, but we understand your frustration and agree that your time and trust are valuable. Your comments help us improve, and we’ll be sure to review this process to avoid similar issues in the future. We appreciate your continued business and hope to provide a smoother experience next time. Best Wishes, BMW Of Orland Park

May 29, 2025

The service was quick and professional. All my questions were answered and I was given advice on the upkeep of my car. More

by ADADST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Kazienko
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

BMW of Orland Park responded

We're delighted to hear that you received quick and professional service at BMW of Orland Park! It's great to know all your questions were answered, and helpful advice was provided. Thanks for sharing your experience with us!

May 29, 2025

The service dept. provided efficient service and worked with me to ensure my day was not wasted while they worked. More

by ANGELAOSBYCONNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

BMW of Orland Park responded

Thank you for your kind words! We're glad to hear that our service team was able to provide efficient care and help make the most of your day. Your time is important to us, and we’re always here to ensure your experience is as smooth and convenient as possible. We look forward to serving you again! Best Wishes, BMW Of Orland Park

May 28, 2025

The service rep kept me informed every step of the way. Oil change and other services that were determined needed to be done were done in a very timely manner. Check out was a breeze and the car was wait More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Cornelius
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

BMW of Orland Park responded

Rob, we're delighted to hear that our team at BMW of Orland Park kept you informed and made your service visit smooth. Thank you for sharing your experience with us!

May 28, 2025

Xxxxxccccccccccc cc bbb nn bb bb vv vv gg ttttt. Hhhhj kk jj yu try gg More

by MTBABICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Kazienko
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

BMW of Orland Park responded

Thank you for leaving BMW of Orland Park a five-star review!

May 27, 2025

I had a great experience because the service department provided quick and efficient service, finishing the work on time . More

by MICHAELBELLEW69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dion Grace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

BMW of Orland Park responded

Michael, we're delighted to hear that our service department at BMW of Orland Park met your expectations with quick and efficient work. Thanks for sharing your experience!

May 27, 2025

Terrific Sales and Service Departments. Woud highly recommend to anyone looking for a new BMW! More

by CAM8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph DiGiovanni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Jakubowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gus Gertos
May 28, 2025 -

BMW of Orland Park responded

Thank you for reviewing BMW of Orland Park! It was so kind of you to share your experience.

...
20
...