BMW of Orland Park - Service Center

Thank you for the time you turned the work around on my car. However, The Service department answered all of my concerns once I was able to speak with the right person. Communication in the service depart car. However, The Service department answered all of my concerns once I was able to speak with the right person. Communication in the service department could be improved. More

Excellent James is the berst he makes sure I am taken care of and and my vehicles races top service care of and and my vehicles races top service More

I was beyond impressed with the service and quality that I received fr Orland BMW. Repair s were completed timely as promised. Richard Poole is top notch as a service advisor. I received fr Orland BMW. Repair s were completed timely as promised. Richard Poole is top notch as a service advisor. More

Great service and knowledgeable team. Cory took the extra time to determine my maintenance coverage was valid. Cory took the extra time to determine my maintenance coverage was valid. More

The BMW customer service is excellent. The workers were very helpful with my questions. Bravo!! The workers were very helpful with my questions. Bravo!! More

Cory was really very courteous and the communication by all was great at the dealership all was great at the dealership More

Liz was great. Helpful, nice. Informative. I will go back without a problem. Thank you Helpful, nice. Informative. I will go back without a problem. Thank you More

Would never come back here again. I brought my 2024 BMW M3 Competition for a noise concern. Richard my advisor didn’t even bother calling me back for an update. They weren’t able to f I brought my 2024 BMW M3 Competition for a noise concern. Richard my advisor didn’t even bother calling me back for an update. They weren’t able to figure out what the issue was, nor did they even recommend any maintenance services. And the cherry on top is they couldn’t even provide a complimentary wash. STAY AWAY More

The service was quick. The facility is nice. The employees are all very nice. However, the prices for labor are through the rough. I went in for an oil change and spent alm The facility is nice. The employees are all very nice. However, the prices for labor are through the rough. I went in for an oil change and spent almost $700 for oil change and two filters. The service took 30 mins but the labor charge for each item was astronomical. In the future, I wish they’d at least give customers a heads up about all the add ons so they may be prepared financially instead of caught off guard. More

I was very satisfied with the service and advice I received from James, my service advisor. He was very attentive to my concerns and explained everything to my satisfaction. received from James, my service advisor. He was very attentive to my concerns and explained everything to my satisfaction. More