BMW of Orland Park

Professional I try always to work with Jason although I've worked with many service reps over the years. I appreciate his professionalism. I like the fact that he' I try always to work with Jason although I've worked with many service reps over the years. I appreciate his professionalism. I like the fact that he's a familiar face, and always consistent. I also value the mechanics expertise. More

Service representative Air bags questions were answered and calls were returned need to find out about warranty work that need to be done on my from carmax Air bags questions were answered and calls were returned need to find out about warranty work that need to be done on my from carmax More

Service My car's display panel was not working, I spoke with James, he arranged for me to bring it in at a time that was convenient for me. The service was p My car's display panel was not working, I spoke with James, he arranged for me to bring it in at a time that was convenient for me. The service was prompt and efficient, the matter was resolved. More

High Pressure Sales Had very bad experiance today with this dealer during price negotiation. They still use high pressure sales tactics that I thought were long gone. I w Had very bad experiance today with this dealer during price negotiation. They still use high pressure sales tactics that I thought were long gone. I was ready to buy a car today but i felt mistreated and walked out. More

Fast Fast service. The alternator on my X3 failed. I called service at 10:00 am and they got me in at 2:00 pm. What fast service. Plus my car was washed. The alternator on my X3 failed. I called service at 10:00 am and they got me in at 2:00 pm. What fast service. Plus my car was washed. More

Good service and quick too! Service was done quickly and the car was washed after. We're very pleased with the service we've had in the past two years with our BMW. Service was done quickly and the car was washed after. We're very pleased with the service we've had in the past two years with our BMW. More

Pleased with BMW of Orland experience. From my initial contact throughout the entire experience, I was pleased with the service I received. The only small issue I had was a surprise on my From my initial contact throughout the entire experience, I was pleased with the service I received. The only small issue I had was a surprise on my bill that - shame on me - I didn't review until I came home. When meeting the service advisor I requested an oil change, brake fluid change and cabin air filter change. Upon reviewing my bill they added a windshield wiper fluid charge for over $6.00. While the amount is negligible, it is the principle that I take issue with, especially since I just changed the wiper fluid two weeks prior. More

Slow leaking tire. The servicer quickly analyzed my issue and outlined my alternatives. I have tire insurance so my tire was replaced and washed in a very timely manner The servicer quickly analyzed my issue and outlined my alternatives. I have tire insurance so my tire was replaced and washed in a very timely manner. More

John Kukala and the service people are great! Always friendly from Collen Wright (sales) to John Kukala (service). I have always been treated with respect and a customer. Might be looking at the 2 Always friendly from Collen Wright (sales) to John Kukala (service). I have always been treated with respect and a customer. Might be looking at the 2018 in a bit. More

Nothing but the best!! I feel special when i bring my car in for service. Everyone is always happy & smiling. And of course the service is always the best. Thank you.. I feel special when i bring my car in for service. Everyone is always happy & smiling. And of course the service is always the best. Thank you.. More