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BMW of Orland Park

Orland Park, IL

4.5
1,118 Reviews
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11030 W 159th St

Orland Park, IL

60467

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Showing 1,118 reviews

June 25, 2020

I have to retract my review the advisor Brad was great. The service from the maintenance men was not thorough. Not sure if they changed the oil no sticker in the window indicating next change or mileage, More

by Lknothr7
Recommend Dealer
No
Employees Worked With
Brad
Jun 25, 2020 -

BMW of Orland Park responded

BMW's have smart Tele-Service Technology in the Cars On-Board Computer System that lets you know when the vehicle oil change is due. We do not provide Oil Change Stickers since the vehicle's onboard computer system tells you when the next service interval is due, and it alerts the dealer for each service interval. We are also willing to provide a video of your vehicle in our shop being worked on to show that service was complete. If you have any further questions please contact our Service Manager, Brian Coster, at 708-460-4545.

June 24, 2020

Buy car from Joe He agreed to sell 2015 Acura He asking for $18520 I drive 3hrs to Chicago to get the car by the time I sign the paper price increase $330 more I ask Joe He said nothing he can do W More

by trila7tri
Recommend Dealer
No
Employees Worked With
Joe McFadden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

BMW of Orland Park responded

I'm sorry to see the one-star, but this isn't an entirely accurate reflection of this situation. We did agree on the $18520 price, plus the standard document fee ($300) and temporary license plate fee ($20). These types of fees are very common for dealerships, but I apologize if they came as a surprise. Thank you, Will O'Hara - General Manager - 708-460-4545

June 17, 2020

Joe truly exemplifies excellence and defines what it is to be a top performer at a luxury automobile dealership. I would 100% recommend him to anyone looking for a new or pre owned BMW! He knows his stuff More

by jason.simon100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe McFadden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2020 -

BMW of Orland Park responded

Thank you for the 5-star review! We are so glad you enjoyed working with Joe here at BMW of Orland Park, and we will be sure to let him know that you appreciate his help!

June 12, 2020

Wonderful 6/12/2020 BMW of Orland Park was GREAT to purchase from. Eddie Steffan the Client Advisor was especially helpful and also a wonderful person! If you More

by Thomas_Vick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Steffan
Jun 15, 2020 -

BMW of Orland Park responded

Thank you for reviewing BMW of Orland Park, Thomas! Our team is so grateful for your feedback and we look forward to working with you in the future!

June 09, 2020

Professional and great service. Thank you so much. Appointments are easy to make. Time frame is great. Waiting area is clean and relaxing. Coffee and bottles of water is a nice perk. More

by jdhurley12
Recommend Dealer
Yes
Employees Worked With
Randy Boomsma
Jun 10, 2020 -

BMW of Orland Park responded

Thanks for leaving BMW of Orland Park such a great review! We are committed to providing every customer with a five-star experience and it makes us happy to hear that you are always taken care of.

May 22, 2020

Although I received bad news for my visit, Brad in service made it very understandable of what repairs needed addressed first, second, etc. and what repairs could wait. More

by mscornelius
Recommend Dealer
Yes
Employees Worked With
Brad
May 22, 2020 -

BMW of Orland Park responded

Thank you for taking the time to leave us a review. We are glad that Brad took good care of you here at BMW of Orland Park, and we will certainly let him know that you appreciate his help.

May 11, 2020

The service was EXCELLENT . Due to this corona virus I was skeptical about visiting a car dealer. But I was in and out within a couple of hours. And very happy with my purchase. I give ZEIGLER 5 stars for More

by Chicagoabdullah
Recommend Dealer
Yes
Employees Worked With
Scott
May 12, 2020 -

BMW of Orland Park responded

We love happy customers so this is wonderful feedback to receive! Thank you for trusting us with such an important purchase. All of us at BMW of Orland Park wish you safe driving in your new vehicle.

April 16, 2020

Outstanding Service. Five star rating for Service writer Jason Jakubowski and Zeigler BMW of Orland Park. Great Job! Jason was very helpful in getting my car serviced in More

by J-Bone
Recommend Dealer
Yes
Employees Worked With
Jason Jakubowski
Apr 17, 2020 -

BMW of Orland Park responded

Many thanks for the 5 stars! It brightens our day to hear about your experience working with Jason. We'll be sure to let him know you appreciated his help in getting the service accomplished quickly for you. We look forward to seeing you on your next visit to BMW of Orland Park!

April 01, 2020

Satisfied with the entire experience from discovery to purchase...worked well via email to start and then finished the deal smoothly onsite. Thanks....thanks..thanks More

by Jim p
Recommend Dealer
Yes
Employees Worked With
Alvin crowder
Apr 02, 2020 -

BMW of Orland Park responded

Thank you for the five-star review, Jim! We are so glad to hear that our team at BMW of Orland Park took care of you throughout the buying process. Enjoy your new ride!

February 29, 2020

Great service will return to have more work done no appointment just a walk in for an oil change they told us exactly when the car would be finished and a car wash thanks guys. More

by marilyntyler23
Recommend Dealer
Yes
Employees Worked With
Randy Boomsma
Mar 02, 2020 -

BMW of Orland Park responded

It was our pleasure to assist you, Marilyn! Thank you so much for coming to BMW of Orland Park for your auto service needs. We look forward to working with you down the road.

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