BMW of Orland Park

I drove in from Michigan based on a great advertised price of a 535xi demo. What I did not expect was the level of service and attention to detail provided by BMW of Orland Park. Colleen Wright was price of a 535xi demo. What I did not expect was the level of service and attention to detail provided by BMW of Orland Park. Colleen Wright was fantastic to work with in terms of follow up,and attention to detail. This is the third BMW I have purchased and would absolutely drive again from Michigan to work with Colleen and the Orland Park team on my next purchase. I'm sold....great job! More

My purchase experiences at BMW of Orland Park, IL have been awesome...and my recent purchase is no exception! I have purchased two previous new BMW cars from BMW of Orland Park, IL in the past and the rea been awesome...and my recent purchase is no exception! I have purchased two previous new BMW cars from BMW of Orland Park, IL in the past and the reason I rate them as a premier dealership in my book, is because my sales person, Gus Gertos. Gus went above and beyond to make sure my third BMW was the charm and that I was absolutely satisfied with my new vehicle. The entire personnel at BMW of Orland Park is always curtious and professional. Thank you BMW of Orland Park. More

I made a phone call to BMW of Orland Park to see two vehicles. Gus had them moved to the front by the time I arrived on site twenty minutes later. They were in great condition, the specifications were vehicles. Gus had them moved to the front by the time I arrived on site twenty minutes later. They were in great condition, the specifications were presented to me in detail, and I did not feel pressured to engage in any transactions. More

I visited this dealership over a 5 year period as I was interested in owning a BMW, but had not bought a car in this class before. I was an American car buyer who broke away and bought Honda's for the past interested in owning a BMW, but had not bought a car in this class before. I was an American car buyer who broke away and bought Honda's for the past 10 years. I wanted the next step up. I reviewed every car on the market including Lexus, Audi, BMW, Honda, Ford; you name it. I looked at them in detail and could not find anything I honestly liked. I kept coming back to BMW as the best overall quality and design styles I liked. Doug Panko probably seen me 20-30 times over a 3 year period. Although at anytime I could have easily purchased the car, I was in no rush and did not want to make an emotional purchase. In fact the incentives and programs had no real determining facor in my purchase as I needed to feel good about the car and the dealership before I bought. When I overcame my concerns about the vehicle then I focused on the deal. Orland Park BMW was easy to work with and in the end they price matched the best deal I could find by beating it by $200.00. It was important to me to work with my local dealer, but I also needed to feel good about the deal. I am loyal to where I buy and I did not want to travel to far for service, but was willing to do so if need be. I think if your looking at buying a BMW you should visit with Doug Panko. His deamanor and knowledge of the vehicles is as good as it gets. He's non threatning, very knowledgeable and professional. He always had the latest information and reviews to share with me when I randomly came into the showroom. In the end I bought a 2012, 528xi. The paperwork and finance details were easy to do and quick. I really was amazed when Doug took me through the car upon delivery. He did not seemed rushed and did a excellent job of explaining the car to my wife and I. In the end Doug made me feel that his job of selling me the car was just the beginning. The way he explained things at delivery I feel as though he is a long term customer care advisor that is there to help me with anything associated with my experience, including scheduling service visits. I've only owned the car for three days and am still in the honeymoon phase, but from what I've seen so far Im happy. More

I had the best experience working with Luis Corral and BMW Orland than any other dealership. Luis was very professional and friendly which made me feel at ease. He gave me a great deal on my new X3 whic BMW Orland than any other dealership. Luis was very professional and friendly which made me feel at ease. He gave me a great deal on my new X3 which was a christmas present to myself. We have now created a lasting work relationship. If you are looking to buy a BMW, Luis is definitely your guy. More

It was my first time to this dealership. It was by far my best car buying experience ever. There was no pressure at all. My salesman Doug was very passionate about BMW safety and technology and was very info best car buying experience ever. There was no pressure at all. My salesman Doug was very passionate about BMW safety and technology and was very informative. The paperwork was over in about 15 minutes. They definitely have that part streamlined also. Overall it was great and I would highly recommend them More

It was my first BMW and was a great experience buying the car like driving the car. The folks where great and I would highly recommend. car like driving the car. The folks where great and I would highly recommend. More

This was a trouble-free purchase. I had the chance to meet with a couple members of the dealership outside of the lot and then made the choice that this would be the dealer to move forward with and more meet with a couple members of the dealership outside of the lot and then made the choice that this would be the dealer to move forward with and more then worth my drive from Chicago. I spoke with the people I had met and they introduced me to Joe who was easy-going and very personable. We discussed what I was looking for took a couple of test drives and I left my first visit just waiting for Joe to locate the color I had chosen. He called back the next day and I had the car a few days later. Joe's insight, experience, along with his laid back style made this a great buying experience. More

Being a younger customer, I always experience judgement due to my young age while buying a car, especially from a company like BMW. Mr. Gertos approached me with a friendly face, and I didn't feel judged. due to my young age while buying a car, especially from a company like BMW. Mr. Gertos approached me with a friendly face, and I didn't feel judged. He showed me the car that I saw online, and explained everything about it in great detail. He was extremely helpful and answered all my questions. Two days later, I purchased the car (2012 X5 35i). He did everything he could to help, and even got us a discount. I really felt very comfortable with Mr. Gertos. He is really a great salesman. After purchasing the car, he further explained everything about it and how to use it, I left the dealership being able to control everything in the car with ease, I didn't even need to use the manual! All the employees were nice as well, I would really recommend BMW of Orland Park, and recommend Mr. Gertos even more! I love my new car, thanks! More

I visited BMW OF ORLAND PARK. I had no intention of buying a BMW, I was met at the door by Mr Louis Corral, I told Mr Louis that am here to see the Newly Redesign 5 series. He took me on a Test Drive. buying a BMW, I was met at the door by Mr Louis Corral, I told Mr Louis that am here to see the Newly Redesign 5 series. He took me on a Test Drive. Politely, Mr Corral Answered all my Questions. He's Approach is Outstanding, I am so delighted and very satisfied with the Service I recieved. I bought a New BMW 5, THANK YOU SO MUCH LOUIS, FOR YOUR HARD WORK. More