BMW of Orland Park

Great Experience One of the best car buying experiences. My saleslady worked to find the perfect car for me. Once I told her what I wanted she didn't stop until she One of the best car buying experiences. My saleslady worked to find the perfect car for me. Once I told her what I wanted she didn't stop until she found it. Everyone from the finance manager to the BMW Genius Expert were helpful and made my first BMW purchase a great experience. Thanks for everything Ziegler BMW of Orland Park. More

Awesome My time at this dealership was spent wisely! Darryl, was my original salesperson, he was great, however I came in earlier then scheduled (on Darryl da My time at this dealership was spent wisely! Darryl, was my original salesperson, he was great, however I came in earlier then scheduled (on Darryl day off) and Luis was my very helpful and pleasant salesman that helped us with our 2014 535 I drive purchase. Thank you Mr Dukes with the easy process of financing. the only issues I had is all the hits on my credit and not knowing which bank was being used. My credit protection was dinging a lot! More

Greatest experience ever Very easy to work with, very knowledgeable, no pressure sales and had a lot of product. I really enjoyed the process. Thank you Colleen Wright f Very easy to work with, very knowledgeable, no pressure sales and had a lot of product. I really enjoyed the process. Thank you Colleen Wright for all your help with my purchase. You were exceptional. More

Professional I try always to work with Jason although I've worked with many service reps over the years. I appreciate his professionalism. I like the fact that he' I try always to work with Jason although I've worked with many service reps over the years. I appreciate his professionalism. I like the fact that he's a familiar face, and always consistent. I also value the mechanics expertise. More

Service representative Air bags questions were answered and calls were returned need to find out about warranty work that need to be done on my from carmax Air bags questions were answered and calls were returned need to find out about warranty work that need to be done on my from carmax More

Service My car's display panel was not working, I spoke with James, he arranged for me to bring it in at a time that was convenient for me. The service was p My car's display panel was not working, I spoke with James, he arranged for me to bring it in at a time that was convenient for me. The service was prompt and efficient, the matter was resolved. More

High Pressure Sales Had very bad experiance today with this dealer during price negotiation. They still use high pressure sales tactics that I thought were long gone. I w Had very bad experiance today with this dealer during price negotiation. They still use high pressure sales tactics that I thought were long gone. I was ready to buy a car today but i felt mistreated and walked out. More

Good service and quick too! Service was done quickly and the car was washed after. We're very pleased with the service we've had in the past two years with our BMW. Service was done quickly and the car was washed after. We're very pleased with the service we've had in the past two years with our BMW. More

Fast Fast service. The alternator on my X3 failed. I called service at 10:00 am and they got me in at 2:00 pm. What fast service. Plus my car was washed. The alternator on my X3 failed. I called service at 10:00 am and they got me in at 2:00 pm. What fast service. Plus my car was washed. More

Pleased with BMW of Orland experience. From my initial contact throughout the entire experience, I was pleased with the service I received. The only small issue I had was a surprise on my From my initial contact throughout the entire experience, I was pleased with the service I received. The only small issue I had was a surprise on my bill that - shame on me - I didn't review until I came home. When meeting the service advisor I requested an oil change, brake fluid change and cabin air filter change. Upon reviewing my bill they added a windshield wiper fluid charge for over $6.00. While the amount is negligible, it is the principle that I take issue with, especially since I just changed the wiper fluid two weeks prior. More