BMW of Orland Park

Great service with reasonable prices. Mateem and Sam were extremely accommodating to us. I will always recommend this place. Mateem and Sam were extremely accommodating to us. I will always recommend this place. More

Bad experience. Dropped car off on 4/3. Didn't hear from Rich at all on 4/4. Received a video at 5:13pm with the cars's issues. I had to call Rich to get the est Dropped car off on 4/3. Didn't hear from Rich at all on 4/4. Received a video at 5:13pm with the cars's issues. I had to call Rich to get the estimate and time frame. He said he would send the estimate. Never received it on 4/4. I had to call BMW on 4/5 to get the status. I was informed that Rich was off on 4/5 so they transferred me to someone else who then sent me the estimate and informed me the part needed to be ordered and that it wouldn't get there til 4/8. Luckily I received a text on 4/7 saying my car is ready. Very poor communication here...really the first time I had a bad experience with you. More

Been servicing my BMW vehicles for over 10 years at BMW of Orland Park. Service is always top notch! of Orland Park. Service is always top notch! More

No pressure service experience. Time spent was efficient. No surprises. Pleasant experience. The video from the service tech was well received. Time spent was efficient. No surprises. Pleasant experience. The video from the service tech was well received. More

I was pleased with the service, only disappointment is that this BMW location doesn’t provide loaner cars. That’s not good for customers to miss out on work to spend money. But Corey was very helpful and that this BMW location doesn’t provide loaner cars. That’s not good for customers to miss out on work to spend money. But Corey was very helpful and prompt in providing updates. More

This is my first BMW. Probably the easiest process I've experienced when purchasing a car. No issues Sarim was also great to work with. Probably the easiest process I've experienced when purchasing a car. No issues Sarim was also great to work with. More

The salesman Dan was okay until he changed the price of vehicles warranty, he said to upgrade warranty would not be additional if we agreed to purchase vehicle, however upon arrival to purchase he increase vehicles warranty, he said to upgrade warranty would not be additional if we agreed to purchase vehicle, however upon arrival to purchase he increased price by $800. After going back and forth I regrettably agreed to pay $400. For what I was told was included in original price. I felt he was not fair or honest. More

Had the pleasure of meeting Mr. Robert excellent customer service very informative and patient as well as helpful! Robert excellent customer service very informative and patient as well as helpful! More

I had a great experience working with Richard Pool at BMW Ziegler Orland Park. His professionalism and dedication to customer satisfaction were impressive. Richard took the time to explain service options cl Ziegler Orland Park. His professionalism and dedication to customer satisfaction were impressive. Richard took the time to explain service options clearly, kept me updated throughout, and ensured a smooth, hassle-free experience. I highly recommend him for anyone seeking an excellent service advisor. More

Great dealership, very friendly and will bend over backwards for clients. Awesome experience, have bought two cars from Mahdi, ask for him. backwards for clients. Awesome experience, have bought two cars from Mahdi, ask for him. More