BMW of Ontario

Just Find Pamela Allen The shining star at Ontario BMW Service is Pamela Allen. I will save you the long drawn out story of battling the automatic phone lines, customer serv The shining star at Ontario BMW Service is Pamela Allen. I will save you the long drawn out story of battling the automatic phone lines, customer services representatives not returning phone calls, managers not following up regarding a part and the technician that damaged my seat. Through it all, I found Pam who understood my frustrations, went the extra mile to ensure my car was fixed appropriately, provided a loaner car, and took a personal interest in my car like it was hers. Tip 1: Get Pamela's email address. That is the most efficient way to communicate with her. With her email address, you become not just a customer but treated like family. More

Best customer service I've been coming to BMW Ontario for many years and Pamela Allen is one of the most helpful and nicest people I've across at any dealership . I hi I've been coming to BMW Ontario for many years and Pamela Allen is one of the most helpful and nicest people I've across at any dealership . I highly recommend her. More

Pamela Bryant Pamela always returns my calls, I never have to wait a day or two for her to return my calls. I have always been satisfied with the service I receive. Pamela always returns my calls, I never have to wait a day or two for her to return my calls. I have always been satisfied with the service I receive. I highly recommend her. More

Great Customer Service by Pamela Allen Pamela really came through given that it was a holiday weekend and was able to provide a loaner call at the last hour. Thank you! Pamela really came through given that it was a holiday weekend and was able to provide a loaner call at the last hour. Thank you! More

Incredible customer service by Pamela allen Once again Pamela Allen provided exceptional customer service and a wonderful experience at ontario bmw! I can always count on her to take care of my Once again Pamela Allen provided exceptional customer service and a wonderful experience at ontario bmw! I can always count on her to take care of my BMW service needs! She's absolutely amazing!!! More

Incredible customer service by Pamela Allen Once again Pamela Allen assisted our family with the service needs for our BMW. She exemplifies customer service at its best ! She is truly amazing! Once again Pamela Allen assisted our family with the service needs for our BMW. She exemplifies customer service at its best ! She is truly amazing! More

Incredible Customer Sevice once again pamela allen assisted our family with their customer service needs and requirements for our bmw. she is such an asset for ontario bmw. once again pamela allen assisted our family with their customer service needs and requirements for our bmw. she is such an asset for ontario bmw. More

Most Excellent, Knowledgeable, & Comforting Service!! Every time I've taken my car in for service I've received nothing but the BEST support! Pamela Bryant always goes the extra mile with a smile! There h Every time I've taken my car in for service I've received nothing but the BEST support! Pamela Bryant always goes the extra mile with a smile! There have been times where I didn't think I needed to do certain repairs and she was able to explain her recommendations in such a way in which you knew she was genuinely concerned for the well being of you and your family. She's Awesome! More

Smart Women Rock Car trouble is just that...TROUBLESOME!!! It's a huge inconvenience, but it's life. The only thing that makes these experiences bearable is having a s Car trouble is just that...TROUBLESOME!!! It's a huge inconvenience, but it's life. The only thing that makes these experiences bearable is having a service advisor that actually shows care and concern and does what they say they're going to do. For instance, if you say you're going to call me @ 10, please do so. Well, Pamela did and does just that. Her informative nature is bar none! Facts! I've never had a service adviser be so willing to explain the process thoroughly. Let's face it, customer service is what brings us, the customer back. If I felt like I wouldn't receive the attentiveness that Pamela provides, I'm sure I would go elsewhere. Bravo! More

Outstanding Support during my Mini Lease I recently finished up a lease I had with BMW of Ontario. I want to commend the service I was provided during my lease particularly on the part of Pa I recently finished up a lease I had with BMW of Ontario. I want to commend the service I was provided during my lease particularly on the part of Pamela Allen (Bryant) who was my on site point of contact for scheduling my maintenance visits. For each and every visit, my maintenance was accurately scheduled and my loaner car identified and ready upon my arrival. Having a super busy daily schedule, having such support provided is an absolute premium. Pamela was the consummate professional and an absolute joy to work with. Her and the rest of the staff at BMW made my leasing experience outstanding and one I would recommend to others. More