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BMW of Ontario
Ontario, CA
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Services Pamela is a great person to have on staff. The professionalism you receive is above and beyond what you can expect. You can expect great service when Pamela is a great person to have on staff. The professionalism you receive is above and beyond what you can expect. You can expect great service when you visit BMW on Ontario. More
Great service I want to thank Anthony Zabala for always taking great care of me at the BMW of Ontario. Great help with service and saves me a lot of time. I want to thank Anthony Zabala for always taking great care of me at the BMW of Ontario. Great help with service and saves me a lot of time. More
Great Customer Service I want to thank Sergio Herrera for going above and beyond for me. He was very thorough in letting me know what was wrong with my car and kept me updat I want to thank Sergio Herrera for going above and beyond for me. He was very thorough in letting me know what was wrong with my car and kept me updated. Thank for the great customer service. More
Superb service! Got no time for dilemmas! Called Pamela Bryant for advise after some chic in a jeep backed in to me. She explained the damage may exceed what you see Got no time for dilemmas! Called Pamela Bryant for advise after some chic in a jeep backed in to me. She explained the damage may exceed what you see on the outside and that i should file a claim. So glad i didn't take the easy got my bumper fixed right!!! If you are looking for honesty, call Pamela! More
Excellent service The service at BMW of Ontario is excellent. My service advisor Ulisses Torres is the best and always treats me with respect and makes sure my vehicle The service at BMW of Ontario is excellent. My service advisor Ulisses Torres is the best and always treats me with respect and makes sure my vehicle is completely taken care of. I look forward to seeing him because I know he will address all the issues with my vehicle and recommend only needed service. I feel confident in his knowledge of my vehicle and appreciate his advice always. More
Customer Service Representative Timothy Burgess I want to thank Timothy Burgess for providing me with excellent customer service. He always goes the extra mile servicing my BMW X6 and 320i. I want to thank Timothy Burgess for providing me with excellent customer service. He always goes the extra mile servicing my BMW X6 and 320i. More
Pamela Allen delivered awesome service. I appreciate the great service delivered. The people are very courteous and always willing to satisfy their customers. When I need my car serviced BM I appreciate the great service delivered. The people are very courteous and always willing to satisfy their customers. When I need my car serviced BMW is the place to be. More
Problem with seat belt I was having a problem latching my driver's side seat belt. I called the dealership and spoke with Pam Allen. She explained that the problem might be I was having a problem latching my driver's side seat belt. I called the dealership and spoke with Pam Allen. She explained that the problem might be caused by something stuck in the buckle. I was able to remove a piece of string, problem solved! I truly appreciated the great level of customer service. More
Epic, service is awesome. I drive from Los Angeles to come see Anthony. He always handles all my needs. His team and loaner rep Jade make this experience worth while thank yo I drive from Los Angeles to come see Anthony. He always handles all my needs. His team and loaner rep Jade make this experience worth while thank you again. More
AWESOME Service Department I just had my car serviced by BMW of Ontario. Having been a proud owner of BMWs for almost 20 years, I have been to many BMW service departments. Ha I just had my car serviced by BMW of Ontario. Having been a proud owner of BMWs for almost 20 years, I have been to many BMW service departments. Hands down, BMW of Ontario is the BEST!! The moment I arrived I was greeted by a friendly technician. I was escorted to my service advisor, Anthony Zabala, who was just as friendly and efficient. He understood my time was valuable and took care of me right away. In no time at all, he got me a loaner car and I was on my way. The entire time they had my vehicle he kept me apprised of how the progress was going, what they were doing and when I could expect to have my vehicle back. When my vehicle was ready and I arrived to pick it up, I was greeted with the same friendliness and efficiency. I had my vehicle and was on my way in no time. I also felt like Anthony went above and beyond to take care of me and my car. Doing little extras that meant a LOT to me. Thank you Anthony! I also had a scratch on my car that was very disturbing to me since my car was fairly new. I used the in house repair and paint department, Dynamic Auto Images - Israel Sanchez, to fix it. So glad I did! I felt he gave me a reasonable price and did a FANTASTIC job in fixing the scratch that was all the way down to the metal. They blended the paint perfectly and there is absolutely NO sign of the scratch!! I can't tell you how relieved I was to see my car back to the beauty it was the day I drove it off the lot. Thank you Israel for doing such a great job and your efficiency as well. I highly recommend BMW of Ontario for all your service needs. More