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BMW of Ontario

Ontario, CA

4.9
741 Reviews

1301 Auto Center Drive

Ontario, CA

91761

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Showing 741 reviews

July 30, 2018

Services Pamela is a great person to have on staff. The professionalism you receive is above and beyond what you can expect. You can expect great service when More

by J.M.B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela
June 25, 2018

Great service I want to thank Anthony Zabala for always taking great care of me at the BMW of Ontario. Great help with service and saves me a lot of time. More

by Mikewang
Recommend Dealer
Yes
Employees Worked With
Anthony Zabala
June 23, 2018

Great Customer Service I want to thank Sergio Herrera for going above and beyond for me. He was very thorough in letting me know what was wrong with my car and kept me updat More

by Sally2023
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Herrera
June 20, 2018

Superb service! Got no time for dilemmas! Called Pamela Bryant for advise after some chic in a jeep backed in to me. She explained the damage may exceed what you see More

by Victoria A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Bryant
June 11, 2018

Excellent service The service at BMW of Ontario is excellent. My service advisor Ulisses Torres is the best and always treats me with respect and makes sure my vehicle More

by dyoung1314
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ulisses Torres
Jun 11, 2018 -

BMW of Ontario responded

We are so thrilled to hear of the excellent experience you had with us. It is so great to hear Ulisses took great care of you and your vehicle. We appreciate your business and hope to see you again in the future.

June 02, 2018

Customer Service Representative Timothy Burgess I want to thank Timothy Burgess for providing me with excellent customer service. He always goes the extra mile servicing my BMW X6 and 320i. More

by BMW X6 Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Burgess
Jun 03, 2018 -

BMW of Ontario responded

Thank you for the five-star review! We are so glad to hear that Timothy ensured an excellent service visit and took good care of your BMW. Please do not hesitate to reach out to us if you need anything further.

May 31, 2018

Pamela Allen delivered awesome service. I appreciate the great service delivered. The people are very courteous and always willing to satisfy their customers. When I need my car serviced BM More

by Juby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Allen
May 31, 2018

Problem with seat belt I was having a problem latching my driver's side seat belt. I called the dealership and spoke with Pam Allen. She explained that the problem might be More

by Old school
Recommend Dealer
Yes
Employees Worked With
Pam Allen
May 25, 2018

Epic, service is awesome. I drive from Los Angeles to come see Anthony. He always handles all my needs. His team and loaner rep Jade make this experience worth while thank yo More

by Zball2223
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
May 21, 2018

AWESOME Service Department I just had my car serviced by BMW of Ontario. Having been a proud owner of BMWs for almost 20 years, I have been to many BMW service departments. Ha More

by Pam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Zabala, Israel Sanchez
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