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BMW of Ontario
Ontario, CA
738 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 29, 2019
Excellent service I have always had a great experience with the service department. Pamela is extremely helpful even if the work is not done immediately. You can say w I have always had a great experience with the service department. Pamela is extremely helpful even if the work is not done immediately. You can say what problem you are having and right away its explained in detail. You can even call on the phone and get your questions answered. Pamela goes above and beyond to satisfy a customer. A pleasure to work with when you need help. More
by Juby
Employees Worked With
Pamela Allen
August 28, 2019
Very Professional BMW of Ontario has very friendly staff. I usually get my car back the same day when I take it in for service. My advisor Sergio goes out of his way BMW of Ontario has very friendly staff. I usually get my car back the same day when I take it in for service. My advisor Sergio goes out of his way to get the job done. More
by Mareea
Employees Worked With
Sergio Herrera
August 28, 2019
Consistently good service I've always had good experiences at this dealer. Not only do they provide great service to me and my car, but I get my car washed to boot. I've always had good experiences at this dealer. Not only do they provide great service to me and my car, but I get my car washed to boot. More
by Nitro
Employees Worked With
Sergio Herrera
August 23, 2019
VIP treatment I love the fact that my advisor always remembers my name and greets me promptly when I arrive for service. The young people that greet you when you a I love the fact that my advisor always remembers my name and greets me promptly when I arrive for service. The young people that greet you when you arrive also do a great job and are very friendly and helpful. I love the VIP treatment here. More
by Janie
Employees Worked With
Sergio Herrera
August 22, 2019
I couldn't ask for more My guy Sergio always gives me great service, personal attention, and has great follow up. Everytime I take my car in for service I can wait and he ge My guy Sergio always gives me great service, personal attention, and has great follow up. Everytime I take my car in for service I can wait and he gets it done very quickly. I really couldn't ask for more. I love the great service. More
by Irma
Employees Worked With
Sergio Herrera
August 22, 2019
A job well done I'm usually very picky about who I let deal with my car and the fact that I continue to see Sergio at BMW of Ontario speaks volumes. He does a great I'm usually very picky about who I let deal with my car and the fact that I continue to see Sergio at BMW of Ontario speaks volumes. He does a great job and is always consistent in the way he takes care of things. Keep up the good work. More
by Cris
Employees Worked With
Sergio Herrera
July 31, 2019
They are the best Not only are their salesmen low pressure, but the service advisor that helps us is the best we've dealt with in a very long time. Nothing compares wi Not only are their salesmen low pressure, but the service advisor that helps us is the best we've dealt with in a very long time. Nothing compares with experience and great customer service. More
by Julian
Employees Worked With
Sergio Herrera
July 31, 2019
Long time customer I've been a customer of this dealership since they were Savage BMW. At first I thought my relationship with them wouldn't last, but they've proven me I've been a customer of this dealership since they were Savage BMW. At first I thought my relationship with them wouldn't last, but they've proven me wrong. A few years back I started dealing with Sergio Herrera and I haven't turned back. He does a great job. I'm a customer for life. More
by Lori71
Employees Worked With
Sergio Herrera
July 31, 2019
I love the loaner cars Everytime I take in my car for service I get a beautiful loaner car to drive. All I have to do is call Sergio and tell him it's that time again. He Everytime I take in my car for service I get a beautiful loaner car to drive. All I have to do is call Sergio and tell him it's that time again. He takes it from there and always takes care of me. More
by Chris C.
Employees Worked With
Sergio Herrera
July 30, 2019
Pamela Allen is the reason we keep coming to BMW Ontario. She is professional, competent, and makes the whole experience pleasant. We wish all dealerships, including our other one could be this good. She is professional, competent, and makes the whole experience pleasant. We wish all dealerships, including our other one could be this good. More
by DM
Employees Worked With
Pamela Allen
