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BMW of Ontario
Ontario, CA
738 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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October 23, 2019
Very thankful for the wonderful service Sergio Herrera's service is superb. I can't thank him enough for being a man of his word and keeping me in the loop throughout the whole experience. Sergio Herrera's service is superb. I can't thank him enough for being a man of his word and keeping me in the loop throughout the whole experience. I never have any complaints. More
by Genie
Employees Worked With
Sergio Herrera
October 01, 2019
Grateful and thankful What a great experience with Sergio Herrera. I wasn't expecting my car to have an oil leak and was disappointed because the warranty had just expired What a great experience with Sergio Herrera. I wasn't expecting my car to have an oil leak and was disappointed because the warranty had just expired. He was able to not only find the leak but also got it covered by BMW for me. They have a customer for life. More
by Racer X
Employees Worked With
Sergio Herrera
October 01, 2019
Great Loaner car I took my car in for a quick oil change the other day. I was offered a brand new loaner car so I could go run some errands and even grabbed lunch. M I took my car in for a quick oil change the other day. I was offered a brand new loaner car so I could go run some errands and even grabbed lunch. My car was finished by the time I returned. The loaner car was awesome and unexpected. More
by M Sport Fan
Employees Worked With
Sergio Herrera
September 26, 2019
They have the best service I'm always pleased with the service I receive from this dealer. I always get a nice new loaner car and get my car back promptly. It's the best servi I'm always pleased with the service I receive from this dealer. I always get a nice new loaner car and get my car back promptly. It's the best service yet. More
by Gidget
Employees Worked With
Sergio Herrera
September 26, 2019
Friendly, efficient, fast, and clean I love dealing with all of the friendly people that work there. Everybody seems to do a great job and looks like they love what they do. Sergio gets I love dealing with all of the friendly people that work there. Everybody seems to do a great job and looks like they love what they do. Sergio gets my car back to me quickly and super clean. More
by Beemer Meister
Employees Worked With
Sergio Herrera
August 31, 2019
I couldn't ask for better service Service is always great. I couldn't ask for anything more. I'm always greeted with a smile from Sergio Herrera. He's just so attentive and helpful. Service is always great. I couldn't ask for anything more. I'm always greeted with a smile from Sergio Herrera. He's just so attentive and helpful. I wouldn't go anywhere else for service. More
by The Farmer
Employees Worked With
Sergio Herrera
August 31, 2019
Unexpected breakdown I had to have my car towed in because it started stalling on me and I didn't feel safe driving it. I couldn't accompany the tow driver so I got a pho I had to have my car towed in because it started stalling on me and I didn't feel safe driving it. I couldn't accompany the tow driver so I got a phone call from Sergio Herrera. He made me feel reassured that he would get my car checked out and put me at ease. It was a pleasant experience given the circumstances. More
by Screamin' Demon
Employees Worked With
Sergio Herrera
August 31, 2019
They keep me coming back I like the fact that Sergio has been there for a long time. I can count on him with the car of my car. I don't like change and the consistency of th I like the fact that Sergio has been there for a long time. I can count on him with the car of my car. I don't like change and the consistency of this dealership suits me just fine. More
by Happy feet
Employees Worked With
Sergio Herrera
August 30, 2019
Wow-excellent service! Brought my BMW I. For an issue with the air conditioner. Worked with Pamela Allen at the Ontario location and she is always so pleasant to work with. Brought my BMW I. For an issue with the air conditioner. Worked with Pamela Allen at the Ontario location and she is always so pleasant to work with. Every time I bring my car for service she takes great care of me. From the time I pulled up and walking out with a loaner vehicle was about 15-20 mins which is perfect! I trust Pamela and this BMW service with me car and my money. (Which is very hard to find) Thank you so much! More
by Happy Customer
Employees Worked With
Pamela Allen
August 30, 2019
A very satisfied customer I have nothing but good things to say about the service I receive at BMW of Ontario. All of the employees there make you feel at home and really care I have nothing but good things to say about the service I receive at BMW of Ontario. All of the employees there make you feel at home and really care about what they do. Truly great customer service. More
by Angie5
Employees Worked With
Sergio Herrera
