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BMW of Ontario

Ontario, CA

4.9
738 Reviews

1301 Auto Center Drive

Ontario, CA

91761

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Showing 738 reviews

December 21, 2019

Convenience and great service I not only service my car at this dealer because it's close to my house, but I get great service from them. They treat me fair and follow through ver More

by BMW Luver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Herrera
December 21, 2019

Consistently great service I can always count on Sergio to be ready to greet me when I arrive. He never makes me wait and gets me through very efficiently. I truly enjoy takin More

by Carlito
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Herrera
December 12, 2019

Unexpected Visit I had to tow my car unexpectedly due to a flat tire. I was attended by Sergio Herrera that day. He took care of everything flawlessly and in a very More

by ahmadc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Herrera
Dec 12, 2019 -

BMW of Ontario responded

Hi there, thank you so much for the incredible review! I'm glad to hear Sergio has given you outstanding service. We hope to see you again!

December 12, 2019

5 Star Service I get treated with respect and professionalism by Sergio. He's very attentive to all my needs and is always very helpful and courteous. I love the 5 More

by lusi71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Herrera
Dec 12, 2019 -

BMW of Ontario responded

Hello, thanks for the kind feedback! We'll be sure to give your compliments to Sergio. We appreciate your business and hope to see you soon!

December 10, 2019

Awesome team of people I am a very satisfied customer. This is the best team of people that I've worked with. Everyone is very helpful and goes out of their way to make su More

by The Saint
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Herrera
Dec 10, 2019 -

BMW of Ontario responded

Thank you for the positive feedback! We are delighted to know that you are a satisfied customer and that you find our team to be the best. We value your business and we hope to see you again soon!

December 10, 2019

Very Impressed I was very impressed with the level of service provided by Sergio Herrera at BMW of Ontario. From the point of scheduling to the shuttle ride. Everyb More

by hayk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Herrera
Dec 10, 2019 -

BMW of Ontario responded

We are happy to know that you had a good experience with us and that you were impressed with the level of service provided by Sergio and our team who were courteous and timely. We hope to see you again soon in the near future!

November 30, 2019

Horrible service by “Service Manager. Mr Nick Zellmann. How you sale lock nuts Set 80$ then charge to remove them $90 each? 👎🏼 no help.0 More

by Nojustice
Recommend Dealer
No
Employees Worked With
Keiley Escarcega
Dec 03, 2019 -

BMW of Ontario responded

Hello, We take our customer feedback very seriously and would like the opportunity to learn more about your concerns regarding the lock nut set. Can you please give me a call at your convenience? I look forward to hearing from you. Martyn Mayhead General Manager BMW of Ontario (714) 448-1335

October 31, 2019

Answered all my questions The service was very efficient and Sergio had an answer to all my questions. With all the technology new BMW's have it's hard to get familiar with it More

by Diana M0404
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Herrera
October 31, 2019

Pleasant surprise I went in for a simple and quick oil change, but Sergio notified me that my car had an oil leak. To my surprise he told me it was covered under warra More

by Wen8668
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Herrera
October 31, 2019

First time BMW owner I was really impressed with the service I received from Sergio Herrera when I took my car in for service for the very first time. He was very friendl More

by T71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Herrera
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