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BMW of Ontario

Ontario, CA

4.9
738 Reviews

1301 Auto Center Drive

Ontario, CA

91761

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Showing 738 reviews

May 23, 2020

My service lady is the greatest. She has a few times known what I needed without me asking. She has made a difference. Thank you More

by Ybarclift
Recommend Dealer
Yes
Employees Worked With
Artemisia Pereira
May 24, 2020 -

BMW of Ontario responded

We are so happy to know the services were to your satisfaction. Thanks for sharing your experience. Feel free to reach out if we can help again.

May 22, 2020

Excellent service During this COVID-19 lock down, I called Pamela to ask for assistance, She agreed to help me find a nice car in my price range. Another excellent se More

by Juby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Allen
May 23, 2020 -

BMW of Ontario responded

Thank you for the great review, Juby. We will be sure to thank Pamela for providing you with excellent service. We look forward to working with you again.

May 21, 2020

I appreciate the great advise and help given by Sergio in getting my car repaired . He helped with the extended warranty coverage and the car runs great . Thank you More

by Ewaniszyk
Recommend Dealer
Yes
Employees Worked With
Sergio h , Keiley Escarcega
May 22, 2020 -

BMW of Ontario responded

Hi there, thank you so much for the kind words! We'll be sure to give your thanks to Sergio and our team. We are here anytime you need help.

May 21, 2020

Es la primera vez que voy El mejor servicio! Amabilidad y atencion al cliente es lo mejor. 100% recomendado El personal es de primera clase More

by Claudia Pedroza
Recommend Dealer
Yes
Employees Worked With
Sergio Herrera, Keiley Escarcega
May 22, 2020 -

BMW of Ontario responded

Thank you for the kind review! We truly appreciate it.

May 20, 2020

Replace Windshield Great communication with insurance, and quick turnaround in these challenging times and excellent work dealing with Sars-cov-2 and all the additional More

by alan e
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Artemisa Pereira
May 21, 2020 -

BMW of Ontario responded

Thank you for the great review, Alan. We are happy to know that you enjoyed our services and accommodations. We look forward to working with you again.

May 13, 2020

The staff we worked with were very helpful finding the very scarce vehicle we had been looking for. Their efforts were even more appreciated during this very difficult time when most businesses have been More

by noworries1923
Recommend Dealer
Yes
Employees Worked With
Crystal Garcia, Sarah Carbajal, Jessica Ramirez , Keiley Escarcega
May 14, 2020 -

BMW of Ontario responded

Thank you for the 5-star rating and great review! We are glad to know that our team was helpful and made the experience safe and secure! If you need anything else please let us know!

May 04, 2020

Outstanding Service! I love BMW of Ontario! My service advisor, Pamela is so polite, knowledgeable and goes the extra mile to make sure I understand the service I am about More

by Gprincess1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Bryantm Chris M. and Nick and every one that helps me from the car rentals also!
May 05, 2020 -

BMW of Ontario responded

Hi there, thank you so much for the kind words with Pamela, Chris, and Nick. It was truly a pleasure working with you. Let us know if there is anything else we can assist you with!

April 30, 2020

My service advisor was very helpful. I was provided with a loaner while my car was being serviced which made everything much easier for me. Great customer service. More

by moniquevigil
Recommend Dealer
Yes
Employees Worked With
Artemisa Pereira Service Dpt
May 02, 2020 -

BMW of Ontario responded

Thank you for the great review. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again.

April 27, 2020

Tim Burgess and Nick Zellmann did a great job. I came in with a convertible issue and they fixed it up in one day. They also went above and beyond what I was expecting from a dealer services shop employee. More

by Britton
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Apr 28, 2020 -

BMW of Ontario responded

Thank you so much for taking the time to share your great feedback for Tim and Nick. We are thrilled to discover that we've exceeded your expectations. Please let us know if we can do anything else for you. Our team is happy to do what we can to help.

April 24, 2020

Totally awesome experience! We did the negotiating over the phone (due to COVID-19), and most paperwork was done electronically. We went in to pickup the car and finish filling out papers it was quick easy More

by MichaelT
Recommend Dealer
Yes
Employees Worked With
Andres Becerra
Apr 24, 2020 -

BMW of Ontario responded

Thank you for the great review, Michael. We will be sure to thank Andres for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to working with you again.

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