BMW of Ontario
Ontario, CA
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Excellent service During this COVID-19 lock down, I called Pamela to ask for assistance, She agreed to help me find a nice car in my price range. Another excellent se During this COVID-19 lock down, I called Pamela to ask for assistance, She agreed to help me find a nice car in my price range. Another excellent service provided by your employee. Seniors need all the help they can get to stay indoors. I didn't bring my car in for service but the service that was given was fantastic. I do appreciate your service department. More
I appreciate the great advise and help given by Sergio in getting my car repaired . He helped with the extended warranty coverage and the car runs great . Thank you getting my car repaired . He helped with the extended warranty coverage and the car runs great . Thank you More
Es la primera vez que voy El mejor servicio! Amabilidad y atencion al cliente es lo mejor. 100% recomendado El personal es de primera clase atencion al cliente es lo mejor. 100% recomendado El personal es de primera clase More
Replace Windshield Great communication with insurance, and quick turnaround in these challenging times and excellent work dealing with Sars-cov-2 and all the additional Great communication with insurance, and quick turnaround in these challenging times and excellent work dealing with Sars-cov-2 and all the additional hygienic issues now associated with servicing a vehicle. More
The staff we worked with were very helpful finding the very scarce vehicle we had been looking for. Their efforts were even more appreciated during this very difficult time when most businesses have been very scarce vehicle we had been looking for. Their efforts were even more appreciated during this very difficult time when most businesses have been closed. They made us feel safe and secure during the entire process, and avoided what most people would consider the normal negotiations associated with buying a car. More
Outstanding Service! I love BMW of Ontario! My service advisor, Pamela is so polite, knowledgeable and goes the extra mile to make sure I understand the service I am about I love BMW of Ontario! My service advisor, Pamela is so polite, knowledgeable and goes the extra mile to make sure I understand the service I am about to receive on my vehicle. Always available to answer any questions and get the answers. A GREAT TEAM of Professionals work at BMW of Ontario. The Manager, Chris and Nick are great leaders. It is all in the delivery and how they make a customer feel. I must say I always enjoy going there tom get my car serviced. I trust their knowledge about BMW's. Keep up the Good Work! Stay Safe! More
My service advisor was very helpful. I was provided with a loaner while my car was being serviced which made everything much easier for me. Great customer service. a loaner while my car was being serviced which made everything much easier for me. Great customer service. More
Tim Burgess and Nick Zellmann did a great job. I came in with a convertible issue and they fixed it up in one day. They also went above and beyond what I was expecting from a dealer services shop employee. with a convertible issue and they fixed it up in one day. They also went above and beyond what I was expecting from a dealer services shop employee. I would take my car back there anytime without thought of as other mechanic. Thank you Nick and Tim for excellent service and having my top down for the weekend! You guys are the best!!! More
Totally awesome experience! We did the negotiating over the phone (due to COVID-19), and most paperwork was done electronically. We went in to pickup the car and finish filling out papers it was quick easy the phone (due to COVID-19), and most paperwork was done electronically. We went in to pickup the car and finish filling out papers it was quick easy, painless and Andres B. Was an absolute pleasure to work with. Very professional, kind, and humble. I know where I'm going to buy again! More