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BMW of Ontario
Ontario, CA
738 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 10, 2020
Better customer service. I had to call ernie Hernandez for 2 days without him returning my phone call when I was trying to check on the progress. He was also rude and he made me fell like I was bothering for 2 days without him returning my phone call when I was trying to check on the progress. He was also rude and he made me fell like I was bothering him. I wanted also to do more but he wouldn't even take time to give me quote and was like " it will be expensive". I could afford it but ernie just assumed. I have been a customer for 3 years but I was so rudely treated this time. More
by Sam
Employees Worked With
Ernie Hernandez
August 10, 2020
Byron was amazing from the moment we got there. He was very knowledgeable, answered all of our questions and made the whole experience seamless. Matt, in The accounting department was also made the transi very knowledgeable, answered all of our questions and made the whole experience seamless. Matt, in The accounting department was also made the transition smooth and pain free!! I already recommended a family member who is interested in the same vehicle I purchased so you will have another customer soon. More
by Rorie1772
Employees Worked With
Byron Valdez
August 08, 2020
Pamela' service was very thorough and professional. Artemisa picked up in her absence with the same level of quality service as well. 5 star experience! Artemisa picked up in her absence with the same level of quality service as well. 5 star experience! More
by woffordwl
Employees Worked With
Pamela, Artemisa
August 02, 2020
BMW of Ontario made it easy and fast for us to pick up our BMW. I have an extremely busy work schedule but they made it work me. Very happy Raul Hernandez our BMW. I have an extremely busy work schedule but they made it work me. Very happy Raul Hernandez More
by Raul
Employees Worked With
Oscar
July 29, 2020
I’ve purchased 5 vehicles from this dealership without any regrets. I would highly recommend Zo in sales and Ernie in the service department. They have been amazing. any regrets. I would highly recommend Zo in sales and Ernie in the service department. They have been amazing. More
by Pdeleon70
Employees Worked With
Zo and Ernie
July 28, 2020
Beautiful building and service. Work performed in the time suggested. Comfortable waiting area.Everyone following covid precautions. Clean, comfortable.. Need a dealership in the high desert. time suggested. Comfortable waiting area.Everyone following covid precautions. Clean, comfortable.. Need a dealership in the high desert. More
by ernurse
Employees Worked With
Tim bourouh
July 26, 2020
I am Incredibly Pleased with BMW Ontario. My sales Car Associate Jared is Absolutely Amazing. Service department always reliable and honest. I will Definitely Always refer BMW Ontatio🙏👍 Associate Jared is Absolutely Amazing. Service department always reliable and honest. I will Definitely Always refer BMW Ontatio🙏👍 More
by Roseram66
Employees Worked With
Jared Salesperson , Keiley Escarcega
July 23, 2020
Excellence in customer service I want to thank Oscar Sanchez for the excellent way that he handled my new lease of a BMW X2. Oscar personifies the type of service a customer expects I want to thank Oscar Sanchez for the excellent way that he handled my new lease of a BMW X2. Oscar personifies the type of service a customer expects to receive when trying to make a decision for leasing a BMW vehicle. Oscar is courteous, knowledgable and willing to do his utmost in seeking the best deal. This is the second vehicle that I have leased through Oscar and he made the process as painless and easy as possible. If you are in the market for a BMW vehicle, I recommend you see Oscar and let him take care of you. More
by Bruce Byers
Employees Worked With
Oscar Sanchez
July 21, 2020
Dealership was very helpful and attentive..Wyland assisted from beginning to end...Excellent service...already recommended this dealer to friends and neighbors. I Thank you assisted from beginning to end...Excellent service...already recommended this dealer to friends and neighbors. I Thank you More
by boombatz1
Employees Worked With
Michael Wyland
