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BMW of Ontario

Ontario, CA

4.9
738 Reviews

1301 Auto Center Drive

Ontario, CA

91761

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Showing 738 reviews

September 02, 2020

Jerry Garcia, Is a knowledgeable service advisor ,Very Jerry Garcia, Is a knowledgeable service advisor , Very helpful. I’ve been coming to Ontario bmw for years and have no complaints. Thank you R More

by reyesb.751
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Garcia , Keiley Escarcega
Sep 03, 2020 -

BMW of Ontario responded

Thank you for the excellent review, Raul. We will be sure to thank Jerry for providing you with knowledgeable service. Let us know if there is anything else we can help you with. We look forward to working with you again.

August 29, 2020

Professional, honest and liability. I will recommend this dealer. The staff are very friendly I walk in not expecting to buy anything but I walk out buying a car. More

by gradizi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raffi Injian, Keiley Escarcega
August 27, 2020

I had been dealing with another dealership (not BMW) and was frustrated with my experience. I left there and decided to go visit BMW of Ontario. I was immediately greeted by Mike Wyland. He was extremely More

by Pam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Wyland
August 25, 2020

Excellent service. Ernie Dominguez is so professional, friendly and very accommodating! Attended to my car’s needs immediately. All in the service Dept, I encountered with, are so warm n accommodating. Ha More

by wgd1ret
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernie Dominguez, Keiley Escarcega
August 22, 2020

My car recently broke down recently while on the road. .Chris Mandy and Ernie Dominguez helped make a very bad situation for me better. Great service as usual! More

by jessereyesrealty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Mandy, Ernie Dominguez
August 22, 2020

Made an appointment online easily. Took me in quickly when I arrived and finished quicker than quoted. Not pushy on sales and I believe they did everything as expected. More

by Brenda_madonna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Burgess, Keiley Escarcega
August 21, 2020

The entire staff at BMW Ontario dealership were so wonderful. They were patient with all of my questions and they treated all us like family More

by mcheaton14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah/Miguel , Keiley Escarcega
August 20, 2020

I would rate them an 11 if I could. They just get everything right and they know what they're doing. Their main priority is taking care of the customer and making sure everything went well. I'm a c More

by Leo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Herrera
Aug 20, 2020 -

BMW of Ontario responded

Leo, thank you for taking the time to write an outstanding review! We're beyond ecstatic to hear you are satisfied with the high level of customer service you received with Sergio and with your repairs! We look forward to working with you for years to come!

August 20, 2020

Andres was amazing, I will definitely be referring him to people I know looking for a BMW. However, my complaint is with the individual who washed the vehicle. They did a horrible job and put the wrong floor More

by deshiahutchison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andres Becerra
Aug 20, 2020 -

BMW of Ontario responded

Thank you for taking the time to write a review! We are glad to hear you are satisfied with the high level of customer service you received with Andres and with your purchase. Congratulations on your new ride! We are looking forward to taking care of your auto needs in the future.

August 16, 2020

Jerry Garcia was excellent! I was visiting from Las Vegas when my car broke down and had it towed to BMW of Ontario, my car was left at the dealership for a week when Jerry went out of he’s way to assist me More

by JFLOR
Recommend Dealer
Yes
Employees Worked With
Jerry Garcia, Keiley Escarcega
Aug 16, 2020 -

BMW of Ontario responded

Thank you for the wonderful review! We are happy to see that Jerry's diligent service had you back on the road safely as soon as possible! We will be sure to share your kind words with him. If you're in the area again, please come by and say hi!

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