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BMW of Ontario

Ontario, CA

4.9
738 Reviews

1301 Auto Center Drive

Ontario, CA

91761

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Showing 738 reviews

October 15, 2020

The service department was great. They took great care of my bmw and made sure I received a loaner vehicle. My service advisor Sergio made sure to keep me updated on my vehicle. More

by dyoung1314
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Herrera, Keiley Escarcega
October 08, 2020

I was given an early appointment, wanted to wait, I was out in the two hour timeframe given.Work was done very well, car wash came out very well as part of the service. More

by altaloma51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Allen
Oct 09, 2020 -

BMW of Ontario responded

Thank you for the great review! We are happy to see that your appointment was completed in a timely manner and done satisfactorily. If there is anything else we can do for you, please be sure to let us know.

October 04, 2020

People are courteous,efficient. Very professional. Work done Delivered on promised time.Waiting area and for Facility very clean and comfortable. Will recommend to others More

by Hernando79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Smith
Oct 05, 2020 -

BMW of Ontario responded

Hi Hernando, thank you for your kind review; we are happy to pass along your comments to the team! Thank you again for choosing us, and we hope to see you again soon!

October 02, 2020

Excellent Service by all sales Team. Sales managers Diego and Louis are great!! Bmw Genius James is very knowledgeable with the brand. Over all great experience More

by Noey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Oct 03, 2020 -

BMW of Ontario responded

Thank you for the wonderful review, Noey! We are pleased to see that our team all exceeded your expectations. If there is anything else we can do for you, please be sure to let us know.

October 01, 2020

Sergio is always dependable, efficient, and has great communication skill. I told him all issues I had with my car and left it at dealer. He kept me posted on the status of my car and every time I sent More

by Lin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio H.
Oct 02, 2020 -

BMW of Ontario responded

Thank you for the great review, Lin. We will be sure to thank Sergio for providing you with efficient and dependable service. We look forward to working with you again.

September 30, 2020

Very friendly, courteous and professional I don’t mind Very friendly, courteous and professional I don’t mind waiting, as they provide coffee, goodies and plenty of distancing seats and tables! Very frie More

by Baranda4020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Burgess
Oct 01, 2020 -

BMW of Ontario responded

Thank you for the great review. We are happy to know that you enjoyed our services and accommodations. We look forward to working with you again.

September 30, 2020

Splendid service. Just a great and very helpful team. I will definitely be back and I will send my family and friends. Thanks Ontario BMW! More

by Thecreolechef
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Smith, Keiley Escarcega
Oct 01, 2020 -

BMW of Ontario responded

We appreciate the excellent review. Let us know if there is anything else we can help you with. We look forward to working with you again.

September 25, 2020

I needed a diagnostic check on my 740 Li. So when I dropped it off, I was met by your staff. were outstanding and professional. More

by Joegonzo23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Burgess, Keiley Escarcega
September 24, 2020

Great custom service and honest. I enjoyed my experience. I went in for an oil changed and they were able to repair my backup camera. My car is running great More

by Jchanelknox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Smith
Sep 27, 2020 -

BMW of Ontario responded

It's great that everything is running well. Thank you so much for your feedback and please have a wonderful day! We look forward to any future business.

September 02, 2020

Rafi was professional and made my buying experience easy and efficient. He was prepared and did his homework before we showed up so we did not have to walk around in the heat searching for what we wanted. More

by mnkygrljuju
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafi
Sep 02, 2020 -

BMW of Ontario responded

Thank you for the positive review and rating! We are delighted to know that you had a good car-buying experience with us and with the help of Rafi who was professional and attentive. We appreciate your business and we hope that you will visit us again in the future!

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