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BMW of Ontario

Ontario, CA

4.9
738 Reviews

1301 Auto Center Drive

Ontario, CA

91761

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Showing 738 reviews

November 14, 2020

My service advisor, Will Smith, goes above and beyond to make my experience outstanding. He is prompt, professional and always follows up with me. Thank you for providing excellent customer service. Unti More

by dondihale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Smith
Nov 15, 2020 -

BMW of Ontario responded

Thank you for the positive feedback! We are delighted to know that you have had good service experiences with us and with the help of our team, especially Will who has been prompt and professional. We truly value your business!

November 12, 2020

My experience with BMW of Ontario was fantastic!!! Unfortunately I experienced a breakdown in my 2019 430i 60 plus miles away from home. I was towed to BMW of Beverly Hills, this was a mistake!!! I t More

by bonvie6871
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Smith, Chris Service Manager
Nov 13, 2020 -

BMW of Ontario responded

Thank you for the positive feedback! We are happy to know that you had a fantastic experience with us and to know that we were able to help you with your vehicle. We value your business and we are always here to help!

November 06, 2020

Great service all around. Great communication with me on what was needed for service. Everyone in BMW service department was great too talk with and very friendly. Thanks More

by dnoebo21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio, Keiley Escarcega
Nov 06, 2020 -

BMW of Ontario responded

Thank you for the great review! We are pleased to see that you found our team to be communicative and personable. If we can be of additional service, don't hesitate to let us know.

October 29, 2020

Always great customer service. Friendly staff. Nice waiting area. Vehicle always cleaned and work completed when they say it will be . Service or parts you can’t go wrong. More

by Beatstreet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will smith, Keiley Escarcega
October 28, 2020

I have nothing but compliments and good things to write about BMW Ontario. Very friendly, informative, and gave excellent service. They are the best BMW dealer I've ever visited. More

by dfreck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryon Valdez, Micheal Wylann
October 24, 2020

I thank Sergio, He has always been there for me. Always very nice. Make me feel lmportant. He's the one I'll go to. More

by Fs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Herrera
October 24, 2020

Jerry Garcia was a pleasure to work with. I had both my cars serviced this week. The quality of work met my expectations and the completion time was delivered as promised. The entire staff was friendly and More

by Bruce G.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
October 21, 2020

A pleasure to work with their whole team.Fast, Honest, A pleasure to work with their whole team. Fast, Honest, and Highly Respectful. My first BMW and they did not disappoint. Thank you so much..... More

by Allenl2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales and Finance, Keiley Escarcega
October 21, 2020

Ernie Dominguez was very helpful and informative made the visit fast and efficient my wife love the fact the it was a very smooth transition More

by Ksherm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernie Dominguez, Keiley Escarcega
October 19, 2020

Sergio Herrera is very HELPFUL.He has been my service Sergio Herrera is very HELPFUL. He has been my service advisor since we moved in this area, almost 4 yrs ago. Definitely will recommend to friends. More

by ELMERRFUA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Herrera
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