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BMW of Ontario

Ontario, CA

4.9
738 Reviews

1301 Auto Center Drive

Ontario, CA

91761

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Showing 738 reviews

February 07, 2021

Artemisia was amazing. Very helpful and all about the customer. She made our otherwise stressful experience more pleasant. They are blessed to have her. Thank you Artemisia. More

by Lisa.dossey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Artemisia
Feb 08, 2021 -

BMW of Ontario responded

Thank you for the great review, Lisa! We will be sure to let Artemisia know how pleased you are with her outstanding service. If there is anything else we can do for you, please be sure to let us know.

January 31, 2021

Received a call to let me know my first service was due. An early morning appointment was scheduled and arrangements for a loaner were made. Updates were received by text and car was ready late afternoon. More

by Deb C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Jan 31, 2021 -

BMW of Ontario responded

Thank you for visiting BMW of Ontario, Deb. We are happy to know that you enjoyed our services. We look forward to working with you again.

January 30, 2021

Excellent and quick service. My car was done sooner than expected. Hand sanitizer and “face mask required” signs everywhere. I was totally comfortable there. Jerry Garcia was pleasant and explained recommen More

by mizztara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Garcia, Keiley Escarcega
Jan 31, 2021 -

BMW of Ontario responded

Thank you so much for taking the time to share the excellent and quick experience you had at BMW of Ontario. We're super happy to see you felt comfortable overall. Take care and see you in the future for any other vehicle needs you might have.

January 30, 2021

Always a great experience when dealing with Will Smith vast knowledge in my car and very helpful with all my questions and concerns every time I go there More

by M4man72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Smith, Keiley Escarcega
Jan 31, 2021 -

BMW of Ontario responded

Glad to learn that you are consistently impressed with our Service Department and Will. Thank you so much for being one of our valued guests and we look forward to your next visit!

January 29, 2021

Great experience- really enjoyed the pressure free experience from start to finish. The price was up front before I stepped foot in the dealership. The sales team involved in my transaction was great. More

by chikyluna10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah; Ignacio
Jan 30, 2021 -

BMW of Ontario responded

Thank you for the wonderful review! We are pleased to see that your visit to BMW of Ontario was an exceptional one. Congratulations on your purchase; we look forward to your next visit.

January 27, 2021

My visit was very professional and efficient. My service agent Sergio was very professional . The customer waiting area was very clean and COVID 19 safe More

by Rc3954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio from service department
January 22, 2021

Amber Madrid was awesome! She communicated with me to keep me updated on my transaction and I left with my new car in less than 45 minutes! More

by angiejump
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber Madrid
January 18, 2021

Professional service and a fantastic job. Even with covid absences they still got the job done in good time. M Performance Exhaust Install M2. Thanks More

by quadrantx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Artemisa Echiribel
Jan 18, 2021 -

BMW of Ontario responded

Thank you for the five-star review! We hope to see you again here at BMW of Ontario.

January 16, 2021

Great customer service, to the point. And the service on the car was excellent. Will Smith is an awesome individual and he makes BMW GREAT. More

by bigrob.sanchez1116
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will smith, Keiley Escarcega
Jan 17, 2021 -

BMW of Ontario responded

Thank you for the five-star review! We are delighted to know that you received great customer service with Will. We hope to see you again here at BMW of Ontario!

January 16, 2021

Very good service. Good help with the warranty coverage etc., Pamela Brown , who is my service advisor, is very nice and helpful. The faculty is nicely kept. More

by Akbarfirdosy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela Briwn, Keiley Escarcega
Jan 16, 2021 -

BMW of Ontario responded

Thank you for sharing your positive service experience at BMW of Ontario! We truly appreciate your feedback so much. If there is anything else we can assist with in the future, please do not hesitate to reach out.

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