BMW of Ontario
Ontario, CA
Filter Reviews by Keyword
By Type
Showing 738 reviews
Excellent costumer service, very organized and the personal is very friendly. The text updates and the video of my vehicle inspection are great way to be inform. I love it personal is very friendly. The text updates and the video of my vehicle inspection are great way to be inform. I love it More
Good quality work, clean environment at all departments, helpful staff but poor communication at the service department it would take days to get a question answered helpful staff but poor communication at the service department it would take days to get a question answered More
Warm, professional and friendly service, already got the excellent service around 5 years. Width space, clean circumstances and comfortable stay. Never missing, always keep the same. excellent service around 5 years. Width space, clean circumstances and comfortable stay. Never missing, always keep the same. More
Customer service was excellent. Michael Wyland was responsive but not pushy. Very accommodating, helpful, and knowledgable. I like that I submitted my inquiry online and did not receive emails/texts f responsive but not pushy. Very accommodating, helpful, and knowledgable. I like that I submitted my inquiry online and did not receive emails/texts from several different sales reps. Would highly recommend this dealership. More
Very happy with the service, it was fast! Ernie was really clear with the information. I went to get an oil change, the did it in approximately two hours, not bad for a BMW dealer! really clear with the information. I went to get an oil change, the did it in approximately two hours, not bad for a BMW dealer! More
The dealership and service writer were friendly and professional. I also had a special request that the service writer was able to help me with. professional. I also had a special request that the service writer was able to help me with. More
They provide me with step by step Updates and video updates as well ! Amazing job. Will is the person I highly recommended. Friendly and patient. updates as well ! Amazing job. Will is the person I highly recommended. Friendly and patient. More
Zero stars! NEGATIVE 5 stars! First dealership I have been to where customers are treated as if we are not valued. BMW of Ontario treats customers as if they are doing us a favor. Does BMW of Ontario been to where customers are treated as if we are not valued. BMW of Ontario treats customers as if they are doing us a favor. Does BMW of Ontario hold staff accountable? If so, open an investigation on Nick Zellman. How can someone so hostile, non accommodating, ignorant, discriminatory, insensitive to customers be in such a high managememt position? I am not the 1st person to complain about him. See full review on Yelp. A 1 star review of BMW Of Ontario: https://www.yelp.com/biz/bmw-of-ontario-ontario?hrid=iL39VR-xRM7RS3I9JTBVAA&utm_source=ashare&ref=yelp-android See Google review https://goo.gl/maps/nPQY6HjtrSEejs7z8 More
Jerri Garcia was the associate that helped me, very professional and made the entire process stress free. Great person, great service. Thanks for every thing professional and made the entire process stress free. Great person, great service. Thanks for every thing More