BMW of Ontario

First I’m in love with my car! Bryon who was my sales rep was incredibly informative, helpful, and beyond kind. It was the best experience I have ever had purchasing a car and for that I know I made the righ was incredibly informative, helpful, and beyond kind. It was the best experience I have ever had purchasing a car and for that I know I made the right choice !! Extremely satisfied, grateful, and happy 😊 More

Service advisor and all staff members were professional, honest, friendly and thorough. They didn’t try to upswell me on work I didn’t need like other area dealerships. honest, friendly and thorough. They didn’t try to upswell me on work I didn’t need like other area dealerships. More

Personnel from every department greeted me with a smile Personnel from every department greeted me with a smile and Sergio Herrera my service adviser was very attentive. I was informed at all times on p Personnel from every department greeted me with a smile and Sergio Herrera my service adviser was very attentive. I was informed at all times on progress of vehicle. Excellent service!! More

Giving a 5 because they covered the issue, but communication could have been better- my service advisor was off and no one else updated me communication could have been better- my service advisor was off and no one else updated me More

Worst customer service, I will never take mycar there Worst customer service, I will never take my car there again. I schedule oil change on line upon arrival to the dealer they did not have any record Worst customer service, I will never take my car there again. I schedule oil change on line upon arrival to the dealer they did not have any record of my appointment. Later mechanic called me asking me what I need to have done to my car, he promised car to be ready at 1PM, when I got there car was not ready and I was told that it will be ready in two hours. I asked for my car and took it somewhere else. More

Sergio was awesome! He been working for our cars for the more than 3 years with our car needs. Recently did change oil and oil filter for both me and my wife’s car.Was done on time as promised. more than 3 years with our car needs. Recently did change oil and oil filter for both me and my wife’s car.Was done on time as promised. More

I had a great experience taking my car to BMW Ontario. My service provider, Pamela Allen was fantastic work with. Customer service was excellent. Pamela was professional, friendly & eager to help me solve my service provider, Pamela Allen was fantastic work with. Customer service was excellent. Pamela was professional, friendly & eager to help me solve my service problem. More

I like cleanness,They very friendly and nice, I like cleanness, They very friendly and nice, knowledgeable and was fast. I recommend this dealership. I hope you can offer a shuttle very soon. I like cleanness, They very friendly and nice, knowledgeable and was fast. I recommend this dealership. I hope you can offer a shuttle very soon. More

Our service writer Jerry is awesome! He is always very attentive and courteous. They always do a great job and make sure that we are completely satisfied with the service on our vehicle. Definitely best s attentive and courteous. They always do a great job and make sure that we are completely satisfied with the service on our vehicle. Definitely best service ever! More

I have been having all my BMW’s serviced here since 2004. They are a honest and trustworthy dealership, Will Smith is my service advisor, He is very knowledgeable about the BMW brand, he always listens and They are a honest and trustworthy dealership, Will Smith is my service advisor, He is very knowledgeable about the BMW brand, he always listens and addresses every concern about my vehicle. More