BMW of Ontario

I had a great experience overall.the whole experience was excellent I will recommend this dealer to anyone.i just wish It was closer to me. excellent I will recommend this dealer to anyone.i just wish It was closer to me. More

Oscar in the internet department was nice and helpful. This is my second car from him within a year. Finance department takes you through a fast and easy process. This is my second car from him within a year. Finance department takes you through a fast and easy process. More

Will Smith is the best service technician I would highly recommend working with him answered all my questions took great care of me kept me well informed recommend working with him answered all my questions took great care of me kept me well informed More

I could not have had a better experience getting my car worked on everyone in the service department was really great friendly friendly service was done exactly when they told me it would be done sergio wa worked on everyone in the service department was really great friendly friendly service was done exactly when they told me it would be done sergio was a super super guy More

Great experience, no run around. Great customer service. No haggling on price vehicles priced right. My wife and I were in and out in time to drive to LA to catch the Dodger Game after our purchase No haggling on price vehicles priced right. My wife and I were in and out in time to drive to LA to catch the Dodger Game after our purchase More

All was great till I started my car on Saturday and the engine light came on again. I took in because the engine light was coming on and off. engine light came on again. I took in because the engine light was coming on and off. More

We like the promotion offered! We made appointment for 8:40am, It took 2 1/2 hours to complete. Around the second hour we were told it would be ready in 5 minutes. 25 minutes or more past and my husband c 8:40am, It took 2 1/2 hours to complete. Around the second hour we were told it would be ready in 5 minutes. 25 minutes or more past and my husband check to see the status, if it wasn’t for him asking we probably would have been seating there longer. We felt dismissed. Thank you, Marco & Margaret More

Will smith was excellent, he kept me up to date with my vehicle and was also very quick at getting everything done, very professional and great service vehicle and was also very quick at getting everything done, very professional and great service More

Great dealership and sales personnel. Awesome selection of vehicles to choose from. of vehicles to choose from. More

I am giving 5 star just because of one person, James Herzog, He supposed to be BMW product genius, which I guess he is not involved in sales. Who actually should be involved in sales department, Oscar Herzog, He supposed to be BMW product genius, which I guess he is not involved in sales. Who actually should be involved in sales department, Oscar Sanchez was horrible, rude and very unprofessional! As soon as I met him, he didn’t want to help answering questions about the vehicle rather he just wanted to talk numbers and that was that! No smile on his face, seemed very unprofessional, and he basically had every reason to be the worst sales advisor that I’ve dealt with in my entire car purchases experience in my life. I am a business owner and I know for the fact that just by changing a voice tone to the customers can make their day and Oscar Sanchez made my car purchase experience VERY UNCOMFORTABLE! Long story short, James Herzog who is not involved in sales department, was super helpful, very kind, and he was just nice as a person. He had every reason to be a very professional sales employee UNLIKE Oscar Sanchez, who cared nothing but about making sale! I truly believe customer service comes first then sales will automatically comes as follows! I really want to thank James Herzog once again for helping every step of making my car purchase experience very comfortable. If it wasn’t for James, I would have purchased my vehicle somewhere else. More