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BMW of Ontario

Ontario, CA

4.9
738 Reviews

1301 Auto Center Drive

Ontario, CA

91761

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Showing 738 reviews

November 04, 2021

Excellent service! Clean, comfortable waiting area, and my service rep Sergio, was very helpful. The video of my vehicle inspection was a great extra More

by Senorlengua1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio, Keiley Escarcega
Nov 05, 2021 -

BMW of Ontario responded

Thank you for sharing your wonderful review of our Service Team here at BMW of Ontario. We strive to provide the best service possible for our customers.

November 04, 2021

Very efficient and through. The sales rep made our wait there very comfortable. Very clean environment. More

by ness4drey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Nov 05, 2021 -

BMW of Ontario responded

Thank you for sharing your excellent review of our Sales Team here at BMW of Ontario. We strive to provide the best service possible for our customers.

November 03, 2021

Went above and beyond to deliver a great buying experience. The salesman delivered my car personally, after a 70+ mile drive. Thank you! More

by J. R.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byron, Keiley Escarcega
Nov 04, 2021 -

BMW of Ontario responded

We're happy our team provided you with a great buying experience. We are always more than happy to assist you if anything else comes up. Take care!

November 03, 2021

Danyiel was professional, courteous, and went above and beyond while helping me. Thanks for such a great experience. Raffi was Very informative and patient with me. He wasn’t pushy or over persistent. The More

by Viktoria Taylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Nov 04, 2021 -

BMW of Ontario responded

Hi, Viktoria! BMW of Ontario appreciates the feedback and the 5-stars. The team is glad you had a professional, courteous, and patient experience. We look forward to future visits. Take care!

November 01, 2021

Great service Danny was awesome! I will recommend it to all my friends thank you again! More

by Zo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny
Nov 02, 2021 -

BMW of Ontario responded

Hi there, Thank you for your positive review and sharing your service experience. We appreciate your recommendation and we are looking forward to your next visit with us here at BMW of Ontario.

October 31, 2021

Everyone we interacted with was extremely helpful. They responded to ALL of our questions (and there were TONS) in a timely manner. From the first person that took me on a test drive, to the person the pe More

by Miss.Diana.sanchez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know last names but Andres and Oscar were awesome!
Nov 01, 2021 -

BMW of Ontario responded

Diana, thank you for taking the time to write a positive review! We're glad to hear our team went above and beyond to assist you with a high level of customer service throughout the process. We truly appreciate your positive feedback and look forward to working with you again at BMW of Ontario.

October 30, 2021

Internet sales manager was personable & professional. I would highly recommend this dealership to anyone inquiring. More

by Wrightrecovery82008
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zo
Oct 31, 2021 -

BMW of Ontario responded

Thank you so much for your great feedback for our management. We appreciate the strong recommendation!

October 30, 2021

Service was on time as promised. Nice welcoming atmosphere and staff was courteous. $99.95 Oil change price was great. More

by frankmyu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Oct 31, 2021 -

BMW of Ontario responded

Thank you! We take our reviews seriously and are delighted to learn about your visit!

October 30, 2021

My experience at BMW of Ontario was fantastic. Sean Ni did a fantastic job of taking care of all my needs and not pressuring me into making any deals. The process was easy and hassle free More

by r.rodriguez169
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Ni
Oct 31, 2021 -

BMW of Ontario responded

We always strive to make things as easy as possible here at BMW of Ontario. Thank you for your review!

October 28, 2021

Excellent service from Service Advisor Robert Ibarra. He was very courteous and professional and kept me posted on the status of the car. More

by kcmumper1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Oct 29, 2021 -

BMW of Ontario responded

Hi there, We strive to ensure that we keep our customers updated and informed, therefore we are pleased to know of your recent experience with our Service Department. Thank you for choosing BMW of Ontario and we look forward to seeing you again.

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