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BMW of Ontario

Ontario, CA

Overview
Reviews
4.9
738 Reviews
Call Dealership (909) 787-2545
View Awards

1301 Auto Center Drive

Ontario, CA

91761

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Showing 738 reviews

November 26, 2021

Everything went smooth, I felt comfortable , staff were amazing and helpful, I would totally recommend to others More

by corona_carmen32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Report | Print
Nov 29, 2021 -

BMW of Ontario responded

Thank you for sharing your wonderful review of us here at BMW of Ontario. We are so pleased to read that our Service Team took fantastic care of you. We value your business.

November 19, 2021

Courteous. Great digital communication. Videos of my issues. Electronically signed and paid. My service advisor was AWESOME! More

by Apetrovsky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Artemisa Echiribel, Keiley Escarcega
Report | Print
Nov 20, 2021 -

BMW of Ontario responded

THank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to your next visit.

Nov 20, 2021 -

BMW of Ontario responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you. We look forward to your next visit.

November 19, 2021

Very professional, great communication, very good service, courteous and respectful, reasonable, friendly and very responsive staff, complicated transaction turns to a simple and clear transaction. I More

by louboni
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Ni, Michael Wyland
Report | Print
Nov 20, 2021 -

BMW of Ontario responded

Hi, thanks for the positive review! We can't tell you how nice it feels to hear that our team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

November 18, 2021

Good experience. Are you really Going to make me write at least fifteen words , really? More

by sjwallman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar
Report | Print
Nov 19, 2021 -

BMW of Ontario responded

Hello! We are pleased that your overall experience went well and we appreciate you doing business with BMW of Ontario.

November 17, 2021

My experience with BMW of Ontario was fantastic! Great customer service and very helpful! I was very satisfied with the service! More

by swordfish78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Report | Print
Nov 17, 2021 -

BMW of Ontario responded

Thank you for sharing your great review of our Service Team here at BMW of Ontario. We strive to provide the best service possible for our customers. We value your business.

November 16, 2021

A truly digital experience, including texting, e-signatures, video of issues and inspection. Nothing like it. More

by Apetrovsky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Artemisa Exhiribel, Keiley Escarcega
Report | Print
Nov 17, 2021 -

BMW of Ontario responded

Hi there, We strive to ensure that we keep our customers updated and informed, so we are pleased to hear of your experience with our Service Department. Thank you for choosing BMW of Ontario and we hope to continue to assist with all of your future automotive needs.

November 14, 2021

Will Smith the service advisor was very helpful and addressed my concerns timely and efficiently. More

by dspight
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Smith (advisor), Luis (Mechanic)
Report | Print
Nov 15, 2021 -

BMW of Ontario responded

Thanks for taking the time to share your great service review with Will! It was our pleasure to work with you, and we look forward to working with you in the future at BMW of Ontario.

Nov 15, 2021 -

BMW of Ontario responded

Thanks for taking the time to share your great service review with Will! It was our pleasure to work with you, and we look forward to working with you in the future at BMW of Ontario.

November 13, 2021

Customer service was excellent the whole way through the entire process. I couldn’t be happier! More

by Medzonepic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Burgess
Report | Print
Nov 14, 2021 -

BMW of Ontario responded

Hello, We're happy to know about your recent experience here at BMW of Ontario, and we're pleased to know that you are very happy about it. Thank you for letting us know that our team provided excellent customer service during the entire process, and we're grateful for the wonderful review.

November 06, 2021

Sheikh Daniyal Binazeem is really helpful and kept me updated with the progress of my car repair. I had to bring my car in for intake air duct to turbocharger leaking. I got my car back in 2 days. In add More

by Yoemei01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheikh Daniyal Binazeem, Keiley Escarcega
Report | Print
Nov 08, 2021 -

BMW of Ontario responded

Thank you for taking the time to write about your experience. We are happy to hear Sheikh communicated thoroughly about your repair process, and we are glad to know you trust our expertise. We look forward to continuing to help you over the years to come. Thank you for choosing to bring your vehicle to us.

November 05, 2021

Excellent service provided by the service advisor Anthony! He was courteous and helpful. He provided answers to my layman questions satisfactorily. I was treated nicely by the staff in the center! More

by jmwliu4homes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Cornejo
Report | Print
Nov 06, 2021 -

BMW of Ontario responded

Hello, We're thrilled to know about your recent experience during your visit here, and we appreciate your wonderful feedback about BMW of Ontario. We are grateful for your business, and we are pleased to know that our Service team was courteous and helpful in providing answers to your questions and provided excellent service. You are very welcome, and you deserve the best for being our valued customer.

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