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BMW of Ontario

Ontario, CA

4.9
738 Reviews

1301 Auto Center Drive

Ontario, CA

91761

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Showing 738 reviews

December 12, 2021

they are excellent down to earth and prompt thank you! the staff is very cool More

by veronicawalker600
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Ibarra, Keiley Escarcega
Dec 13, 2021 -

BMW of Ontario responded

Thank you for the kind comments. BMW of Ontario is dedicated to the highest level of customer satisfaction.

December 11, 2021

The Customer service is excellent. Daniyal Binazeem kept me informed regarding the status of my car More

by michellewalker53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniyal Binazeem
Dec 12, 2021 -

BMW of Ontario responded

Michelle, thank you for taking the time to share your review. We are so delighted that you had a good experience at our dealership. Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. Thank you for choosing BMW of Ontario.

Dec 12, 2021 -

michellewalker53 responded

You are welcome and keep up the great customer service👍🏽

December 10, 2021

Service is top notch. Very professional interactions from the first contact. The repairs were made and my car runs fine More

by GARRYTURN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Dec 11, 2021 -

BMW of Ontario responded

Hi Garry, It is fantastic to hear that our Service Department provided you with a top-notch experience. At BMW of Ontario we appreciate your business and we look forward to working together in the future.

December 08, 2021

Great experience, very communicative throughout the entire service process. Staff very respectful and kind. Would definitely recommend More

by gerardoarellano.f342
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Jan 21, 2022 -

BMW of Ontario responded

Thank you for the great review and 5-star rating. We are happy to know our Service Team provided you with a good servicing experience for your vehicle. We look forward to your next visit here at BMW of Ontario.

December 03, 2021

Amazing customer service, and really admired the professionalism of the staff and the cleanliness of the entire facility. More

by coronaunita20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Dec 03, 2021 -

BMW of Ontario responded

Hi there, Thank you for your positive review. We are pleased to know that you had a professional, welcoming and helpful experience with our team here at BMW of Ontario. We are looking forward to your next visit for any of your future automotive needs.

December 03, 2021

Anthony was knowledgeable and efficient to work with. It was a pleasure being in n out quickly! More

by danny10perez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
Dec 03, 2021 -

BMW of Ontario responded

Hi Danny, Thank you for your excellent review. We are thrilled you had a professional, efficient and timely experience with our team here at BMW of Ontario. We are looking forward to your next visit for any of your future automotive needs.

December 03, 2021

Service advisor, Anthony was awesome. Kept me informed and everyone is very friendly. Happy customer. More

by Dawn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony- service advisor
Dec 04, 2021 -

BMW of Ontario responded

Thank you for taking the time to share your awesome service experience with Anthony! We're glad to hear you're satisfied with your repairs! Please do not hesitate to reach out to us when we can work with you down the road at BMW of Ontario.

December 02, 2021

Excellent Customer Service, quality of work and wait time for return of my vehicle good More

by romejudy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Artemesa
Dec 02, 2021 -

BMW of Ontario responded

Thanks so much for your kind words and positive rating! We appreciate your business and hope you have a great day!

November 28, 2021

Tim in service has always been very professional & given outstanding service would recommend him to anyone!! More

by sseals.cksinsp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
Nov 29, 2021 -

BMW of Ontario responded

Thank you for taking the time to write a review! We’re thrilled to hear you were pleased with the high level of customer service with Tim. We appreciate the positive feedback, and we are looking forward to seeing you in the future!

November 27, 2021

The dealership was second to none! Highly professional, extremely efficient and very courteous. Vehicle was restored as good as new. Vehicle was towed in near closing hours and Sergio stayed a little late More

by Neal.blessinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio, Keiley Escarcega
Nov 29, 2021 -

BMW of Ontario responded

BMW of Ontario is grateful to hear you had such a wonderful experience with us. We're glad to go above expectations to make sure our customers like you are happy!

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