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BMW of Ontario

Ontario, CA

Overview
Reviews
4.9
756 Reviews
Call Dealership (909) 787-2545
View Awards

1301 Auto Center Drive

Ontario, CA

91761

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Showing 756 reviews

April 18, 2022

My service advisor Will Smith was excellent to work with. I had a few issues that need to be answered & he made sure it was taken care of. The service people were all very nice to talk to & interact with. More

by tequigirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Smith
Report | Print
Apr 18, 2022 -

BMW of Ontario responded

Your review made us smile. We love hearing that our employees are going above and beyond for our customers & delivering reliable service. Until we see you next again at BMW of Ontario, we will be sure to keep up our timely services and courteousness.

April 18, 2022

Joe Pickens II in the used sales department was awesome! He was quick, courteous and professional. More

by Jwb3314
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Pickens II
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Apr 18, 2022 -

BMW of Ontario responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to working with you again at BMW of Ontario.

April 13, 2022

Dealership is clean and staff are professional and accommodating. My advisor Anthony was excellent and informative. More

by sambasta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Report | Print
Apr 14, 2022 -

BMW of Ontario responded

Hi Sam, we strive for a high level of customer satisfaction in all aspects of our dealership here at BMW of Ontario. Reviews like yours help us to continually improve to be the best.

April 10, 2022

Very helpful service advisors. Good communication, always very helpful, and always trying to go the extra mile. More

by justinmcrane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
Report | Print
Apr 11, 2022 -

BMW of Ontario responded

Thank you for taking the time to review us! We take pride in providing excellent customer service to all of our guests and we are happy to hear we succeeded. We look forward to seeing you back at BMW of Ontario again next time.

April 08, 2022

This service center is well organized and fast. They recorded the service process, which makes me think they are honest. More

by Jessica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Artemisa
Report | Print
Apr 09, 2022 -

BMW of Ontario responded

Jessica, Your review is very much appreciated and we thank you for taking the time to write one out. It helps us improve and lets us know where we are in terms of customer satisfaction. Have a great rest of your day! All the best, BMW of Ontario

April 06, 2022

The dealer is friendly and professional Feel very comfortable I will make next call for him next services. Tks. More

by Actiondyna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
Report | Print
Apr 06, 2022 -

BMW of Ontario responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to working with you again at BMW of Ontario.

April 06, 2022

My service rep was easy to work with and was straight forward. Thank you Daniyal More

by DPerez11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniyal
Report | Print
Apr 07, 2022 -

BMW of Ontario responded

Hello! We are happy to know our Service Team took excellent care of your service needs and we appreciate you at BMW of Ontario.

April 04, 2022

Great Service, Daniel is the best Advisor, he was very prompt and kept me updated throughout the whole process. More

by Amirjk25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danial
Report | Print
Apr 04, 2022 -

BMW of Ontario responded

Thank you for choosing our team here at BMW of Ontario for your automotive needs. We appreciate the great review.

April 02, 2022

The vehicle repairs were completed as promised and my service advisor was great. However, when service pull up my vehicle there was grease marks all over the driver side ivory leather door handle, the si More

by Arm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernie Dominguez
Report | Print
Apr 03, 2022 -

BMW of Ontario responded

I would like to learn more about your service experience. We pride ourselves on the high-quality standards we maintain here at BMW of Ontario and I would appreciate the opportunity to speak with you about your feedback. Could you please email your preferred contact information to me? Thank you, Chris Mandry Service Manager BMW of Ontario cmandry@penskeautomotive.com

Apr 03, 2022 -

Arm responded

Hi Chris, Thank you for your response. Please feel free to call me on my phone number on file. Thank you

April 01, 2022

Amazing service! Will Smith is an asset to BMW, he was professional in every manner More

by fyrecapt4a
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Smith, Keiley Escarcega
Report | Print
Apr 02, 2022 -

BMW of Ontario responded

Thank you for the excellent feedback! We appreciate your business and kind words about our team and hope to see you back at BMW of Ontario again next time.

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