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BMW of Ontario

Ontario, CA

Overview
Reviews
4.9
756 Reviews
Call Dealership (909) 787-2545
View Awards

1301 Auto Center Drive

Ontario, CA

91761

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Showing 756 reviews

April 26, 2022

The service appointment was set within 2 days and they gave me a loaner. I was kept in the loop of their progress. They even sent me a video with the service issue. I got the car back within 3 days. Excel More

by wni7120
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Report | Print
Apr 27, 2022 -

BMW of Ontario responded

Hello, it is truly lovely to learn that our Service Department here at BMW of Ontario provided you with an excellent and professional service. We are so grateful we had the opportunity to serve you and really appreciate your five-star review.

April 25, 2022

I've enjoyed my experience and I contribute this to my advisor Robert Ibarra. He meets my expectations along with the Technicians that service my vehicle. More

by Olivia Sanchez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Ibarra, Keiley Escarcega
Report | Print
Apr 26, 2022 -

BMW of Ontario responded

Thank you! Our reputation is one of our top priorities. Your positive rating is what we are always striving for!

April 22, 2022

Jerry was excellent in handling my service needs. Noelia was also excellent with the loaner car. Jerry kept me apprised of details with my car. More

by Sherryyoung26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Apr 24, 2022 -

BMW of Ontario responded

Thank you for letting us know about your positive service experience! At BMW of Ontario, we know how important maintenance is, so we always strive to provide excellent service. Please don't hesitate to reach out to us in the future.

April 22, 2022

Wyland our sale person was Amazing he even gave us a ride to the bank he realul was great , great customer service More

by Cosmin oaie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wyland
Report | Print
Apr 23, 2022 -

BMW of Ontario responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to working with you again at BMW of Ontario.

April 21, 2022

Advisor Sergio Herrera extremely helpful and thorough. Best BMW service department I’ve been to! Thank you!!! More

by mjl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergio Herrera
Report | Print
Apr 22, 2022 -

BMW of Ontario responded

We are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business, and we hope to see you here again down the road at BMW of Ontario!

April 20, 2022

The service was fast and well performed. I would recommend BMW of Ontario to anyone. More

by Dust
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Report | Print
Apr 21, 2022 -

BMW of Ontario responded

Dust, thank you for the great review! We are happy to know that you had a positive experience with us, and if there is anything else we can do for you, please let us know at BMW of Ontario.

April 20, 2022

First class service. .. Over the years Tim Burgess has always been helpful and attentive to details. Very satisfied with the quality of service and work performed on my M3 More

by RCW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Burgess, Noel Cruz
Report | Print
Apr 20, 2022 -

BMW of Ontario responded

We are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business, and we hope to see you here again down the road at BMW of Ontario!

April 19, 2022

good ，all good. I got lease car and the service updates me all time,wonderful More

by Zhangbobby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daneil, Keiley Escarcega
Report | Print
Apr 19, 2022 -

BMW of Ontario responded

Thank you for your positive review! At BMW of Ontario, our Sales Team strives to provide top-tier service to all of our customers and we're glad you experienced that. Enjoy your lease, and reach out to us for any future auto-related needs.

April 19, 2022

Lissett in sales helped us find the perfect car and was able to get us a great price. Matt in finance was able to get our paperwork done quickly and easily. A++ for both. Highly recommend you check this More

by jmandry03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lissett Caldera and Matt Gordon
Report | Print
Apr 19, 2022 -

BMW of Ontario responded

Thank you for the fantastic review. We are so happy to hear that you were able to find the perfect card. We look forward to assisting with any of your automotive needs at BMW of Ontario.

April 19, 2022

Always great service with quality care that your car is in good hands. Thank you, BMW of Ontario. More

by Javier Moreno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Report | Print
Apr 20, 2022 -

BMW of Ontario responded

Hi Javier, we are very happy to have provided you with such a positive experience here at BMW of Ontario! We hope you continue to choose us for all your automotive needs! Take care.

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