Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

BMW of Ontario

Ontario, CA

Overview
Reviews
4.9
735 Reviews
Call Dealership (909) 787-2545
View Awards

1301 Auto Center Drive

Ontario, CA

91761

Directions

By Type

Showing 735 reviews

June 23, 2022

Neat and clean facility. Friendly staff.Conviniemtly located near freeway. Wish they had a better choices of Coffee and refreshments. I take my son's car to Mazda dealership More

by comptondental
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniyal,was service adviser. Excellent personality and very helpful.Went out of his way to call repeatedly to stay in touch. I would highly recommend him.5 star service., Keiley Escarcega
Report | Print
Jun 24, 2022 -

BMW of Ontario responded

Thank you for your four-star review and the feedback you have shared. We are happy to read you enjoyed our facility. We appreciate your business. If we can be of any future assistance, please don't hesitate to contact us at BMW of Ontario.

June 23, 2022

It was a pleasant experience to visit BMW of Ontario dealership. Service was done in timely manner. Car was washed well. Service rep. Daniyal personally explained what was done and what needs to be done More

by comptondental
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniyal Binzaeem., Keiley Escarcega
Report | Print
Jun 24, 2022 -

BMW of Ontario responded

We here at BMW of Ontario appreciate your amazing five-star review. We strive for a high level of customer satisfaction and are overjoyed to learn our Service Team provided just that. Thank you for trusting us with your vehicle and please don't hesitate to reach out to us for any future automotive needs.

June 23, 2022

Good service team and crew. Facilities are clean. Wait time was what service representative thought it would be. More

by c s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Smith
Report | Print
Jun 25, 2022 -

BMW of Ontario responded

Hello. Thanks for reviewing us and rating us five stars. We're pleased to learn that our Service Department at BMW of Ontario continues to be good at what they do. We hope to be of service to you again.

June 22, 2022

Excellent service car was delivered on time after service. Kept me up to date on all work. More

by B H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisor, Keiley Escarcega
Report | Print
Jun 23, 2022 -

BMW of Ontario responded

Customer satisfaction is our main goal, and it pleases us to receive your positive feedback. We hope to welcome you back to BMW of Ontario again next time.

June 21, 2022

Great service completed work in a timely fashion. The waiting room was clean and provided snacks More

by Cameron.1975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Report | Print
Jun 24, 2022 -

BMW of Ontario responded

Hello Cameron! BMW of Ontario's Service Team is pleased to have provided you with timely care during your visit. We hope to have the pleasure of providing you with another great experience for your future automotive needs.

June 20, 2022

They are very helpful, but one of the downfalls is that it’s imposible to get in touch service department representative. More

by edister
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keiley Escarcega
Report | Print
Jun 25, 2022 -

BMW of Ontario responded

Hello, Our goal is to provide exceptional service to every customer here at BMW of Ontario. I would like to learn more about the level of communication you have received from our Service Team. Please contact me at your convenience. Thanks, Chris Mandry Service Manager BMW of Ontario cmandry@penskeautomotive.com

June 18, 2022

Very helpful, thorough and responsive. I never felt I was being dismissed or ignored. Great information too. More

by Mturner79usa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Burgess
Report | Print
Jun 20, 2022 -

BMW of Ontario responded

We are glad that our team could be of assistance in answering your questions and helping you get the information that you needed. BMW of Ontario thanks you for taking the time to leave us a five-star review.

June 16, 2022

Service Advisor and all employees are very professional and dedicated. Always providing an Excellent Service to customers, including me !!! You are the number 1. More

by NoryLV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernie Dominguez, Keiley Escarcega
Report | Print
Jun 17, 2022 -

BMW of Ontario responded

Thank you for your five-star rating and review. Our Service Team is here for you any time you need them. Thank you for being a valued customer with us at BMW of Ontario.

June 15, 2022

Excellent service with good communication by my service advisor. Would highly recommend. Thank you as always. More

by ejheroes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
Jun 17, 2022 -

BMW of Ontario responded

We appreciate the great rating! We look forward to meeting your needs again in the future.

Jun 18, 2022 -

BMW of Ontario responded

We appreciate the great rating! We look forward to meeting your needs again in the future.

June 14, 2022

Great customer service! Friendly staff in every department. Happy to know when I need service with my new vehicle I will be taken care of. More

by amymanns
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rashad Whitlow
Report | Print
Jun 17, 2022 -

BMW of Ontario responded

Thank you for the fantastic review. We love to learn our team was able to take such great care of your vehicle. We are happy to assist with any of your future needs at BMW of Ontario.

1
...
27
28
29
...
74