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BMW of Ontario

Overview Reviews (735)

BMW of Ontario

Name: BMW of Ontario
Address: 1301 Auto Center Drive, Ontario, CA, 91761, US
Telephone: (909) 787-2545
Rating: 4.9

4.9

735 Reviews

1301 Auto Center Drive, Ontario, California 91761

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Sales: (909) 787-2545

Service: (909) 402-3286

Parts: (909) 323-1445

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BMW of Ontario

Ontario, CA

Overview

Reviews

4.9

735 Reviews

Call Dealership (909) 787-2545

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1301 Auto Center Drive

Ontario, CA

91761

Directions

4.9

735 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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View 5 Awards

Overview Reviews (735)

Contact BMW of Ontario

Sales: (909) 787-2545

Service: (909) 402-3286

Parts: (909) 323-1445

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customer service buying experience new vehicle make appointment sales person price helpful manager

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Showing 735 reviews

August 03, 2022

SERVICE VISIT

Ernie is great, kept me updated on repairs. The video sent on findings was perfect! The video sent on findings was perfect! More

by Xtojo21

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Ernie, Keiley Escarcega

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Aug 04, 2022 -

BMW of Ontario responded

Thank you for the five-star review. We're glad you came in and we appreciate your business at BMW of Ontario.

August 02, 2022

SERVICE VISIT

Very attentive and on top of my issue. Which was a nail in my tire Which was a nail in my tire More

by mike_becerra

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Jerry garcia

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Aug 03, 2022 -

BMW of Ontario responded

Thank you for choosing BMW of Ontario to do business with. We are happy to know our Service team provided you with great service and look forward to helping you with any of your future needs.

August 01, 2022

SERVICE VISIT

BMW of Ontario always provides great customer services! !! I would highly recommend this dealership!!! Thanks so much !! I would highly recommend this dealership!!! Thanks so much More

by keisasmith

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Jerry Garcia

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Aug 03, 2022 -

BMW of Ontario responded

Your business is valued here at BMW of Ontario. We are so glad to know that the team provided you with a wonderful experience and earned your five stars.

July 31, 2022

SALES VISIT - NEW

BMW employees polite and quick to update, especially Sergio Herrera who handled my car easy to reached and update status for my car.. Thank you. Sergio Herrera who handled my car easy to reached and update status for my car.. Thank you. More

by mayette

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Sergio Herrera

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Aug 02, 2022 -

BMW of Ontario responded

Hi Mayette, Thank you for sharing the details of your informative service interaction. At BMW of Ontario, we cherish your business.

July 30, 2022

SALES VISIT - USED

I had an excellent experience with a salesman by the name of Michael Wyland!! He was very helpful and always stayed in contact with me until the deal was complete!! He was very family oriented and so am I so of Michael Wyland!! He was very helpful and always stayed in contact with me until the deal was complete!! He was very family oriented and so am I so we had lots of great conversation!! He is really an awesome salesman and I hope him many more sales!! Thanks again for helping me with my BMW purchase!! Charlene More

by Cookiemonsta745

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Michael Wyland, Keiley Escarcega

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Jul 30, 2022 -

Cookiemonsta745 responded

I had an excellent experience with a salesman by the name of Michael Wyland!! He was very helpful and always stayed in contact with me until the deal was complete!! He was very family oriented and so am I so we had lots of great conversation!! He is really an awesome salesman and I hope him many more sales!! Thanks again for helping me with my BMW purchase!! Charlene

July 29, 2022

SERVICE VISIT

I receive timely updates from my advisor and he helps me with proper recommendations to keep my car I. Good shape. with proper recommendations to keep my car I. Good shape. More

by Lilig5454

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Sergio Herrera

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Aug 01, 2022 -

BMW of Ontario responded

We are pleased to see that your Service Advisor provided timely updates to give you a five-star experience with the team here at BMW of Ontario. We appreciate your business and will be here for all of your automotive needs in the future.

July 29, 2022

SERVICE VISIT

Very friendly and nice waiting area, advisor are well knowledges, but took a while before some one to take my key to check in knowledges, but took a while before some one to take my key to check in More

by m0i0t0

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Will smith

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Aug 01, 2022 -

BMW of Ontario responded

Thank you for the feedback for us here at BMW of Ontario. We are glad to know that you had a five-star experience with your advisor.

July 29, 2022

SERVICE VISIT

Excellent service, clean, well organized with great sales and maintenance management teams. Customer satisfaction is key at this dealership. Thank you for the amazing support! and maintenance management teams. Customer satisfaction is key at this dealership. Thank you for the amazing support! More

by Anonymous

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Daniel

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Jul 31, 2022 -

BMW of Ontario responded

Hello! We are pleased to know that you had a clean and well organized appointment with our team here at BMW of Ontario. We truly appreciate your contributing this excellent rating online. We look forward to continuing to provide amazing support in the future.

July 24, 2022

SALES VISIT - NEW

Oscar was really great at helping us out and making sure we had a quick, easy, and fun experience. He had everything prepared for us and we did not have to wait around. I would recommend all my friends and we had a quick, easy, and fun experience. He had everything prepared for us and we did not have to wait around. I would recommend all my friends and family to go and ask for Oscar. He is awesome!! More

by AAW

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Oscar

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Jul 25, 2022 -

BMW of Ontario responded

Hello dear customer, we are so proud to provide you a great and fun experience! BMW of Ontario wants to thank you for the fantastic review and hope to continue to serve you.

July 23, 2022

SERVICE VISIT

Never had a bad experience Will continue to go back And all the agents are very professional And all the agents are very professional More

by april_brazell

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

I dealt with Daniel I believe his name was. Very excellent

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Jul 25, 2022 -

BMW of Ontario responded

Hi April, Thank you for your positive review and return patronage. We always look forward to working with you at BMW of Ontario.

BMW of Ontario

BMW of Ontario Awards Awards

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