BMW of Ontario

Andrew was great in providing service. I had not been there in a long time, he made it a pleasant experience. I had not been there in a long time, he made it a pleasant experience. More

Anthony from BMW Ontario is amazing. He really takes good care of his customers. He follows through on commitments and makes sure you're updated with the status of your vehicle. He kn He really takes good care of his customers. He follows through on commitments and makes sure you're updated with the status of your vehicle. He knows how to articulate concerns about your vehicle, to guarantee that the technicians look at the right place. Anthony was able to save me over $5000 of out-of-pocket costs. He bats for his customers. Look for Anthony! More

Great customer service, They are quick getting back to you on giving you a diagnostic. you on giving you a diagnostic. More

The experience was shaky at first but came out excellent at the end! Ernie and the shop foreman made me feel reassured in completing the job. But, as I looked my car I noticed this big scratch on the bu at the end! Ernie and the shop foreman made me feel reassured in completing the job. But, as I looked my car I noticed this big scratch on the bumper. I know I didn’t make this scratch! More

My experience with BMW of Ontario is always pleasant; my service advisor Ernie Dominguez and the other team have been most helpful. Introducing my vehicle workaround video is just a great thing that gives f service advisor Ernie Dominguez and the other team have been most helpful. Introducing my vehicle workaround video is just a great thing that gives fairness and satisfaction. More

Fast and easy process. Had a pleasure buying a car from Joe Pickens of Ontario!! Had a pleasure buying a car from Joe Pickens of Ontario!! More

Oscar was amazing he went out his way to get this i4 M50 we’re enjoying the car we’re enjoying the car More

It took a little longer for my service to get done because I had to wait a week for the parts to arrive from Germany, but it got done and the vehicle runs perfectly. Overall I’m happy with the service because I had to wait a week for the parts to arrive from Germany, but it got done and the vehicle runs perfectly. Overall I’m happy with the service. Thanks BMW More

Earlier this year a got my first BMW from BMW of Ontario. The sales team and process went smoothly so I was set to get another new car this week, again the sales team was very good. Coincidentally, I had m The sales team and process went smoothly so I was set to get another new car this week, again the sales team was very good. Coincidentally, I had my first service for my existing car scheduled for today and it did not go well at all. I had n appointment for the first service and for them to correct a safety sensor that I was getting an error for. Despite having an appointment I waited for the Service Advisor for over 30 minutes, that alone isn't too bad as they were very busy. However, once I spoke to the Service Advisor he was uninformed about why I was there and had to input everything as if I had not given the information when I made the appointment. Then what I feel was the most unacceptable was when he said that they could not even diagnose my car for 4 days despite making an appointment over a week ago. I understand if there is a backlog but they knew when I was coming but I would have to wait until the following week for them to even plug it into the computer. I have asked for a call from the Service Manager so we will see what happens next. I already told the sales person that I will not be getting a car from them today, I first have to figure out who will service the 1 I have. More

I was impressed by the service and how quick the purchase was done. I will for sure recommend this dealership to anyone. was done. I will for sure recommend this dealership to anyone. More